United Community and Family Services
Address: 47 Town Street, Norwich, CT 06360 · Map
Website: UCFS.org
OutpatientMATDual diagnosisMedicaidMedicarePrivate insuranceTRICARE / VASliding scaleSelf-pay
About United Community and Family Services
The rehabilitation center is a non-profit facility offering full outpatient services that combine mental health support and treatment for substance use disorders for individuals of all ages.
Services reported to SAMHSA
- Levels of care
- Outpatient methadone/buprenorphine or naltrexone treatment · Regular outpatient treatment
- Treatment focus
- Substance use treatment · Treatment for co-occurring disorders plus serious mental illness (SMI) in adults · Treatment for co-occurring disorders plus serious emotional disturbance (SED) in children
- Opioid treatment
- Buprenorphine maintenance · Prescribes buprenorphine · Prescribes naltrexone · Relapse prevention with naltrexone · Accepts clients using MAT but prescribed elsewhere · Lofexidine or Clonidine detoxification · Maintenance service with medically supervised withdrawal after stabilization
- Medications used
- Acamprosate (Campral®) · Disulfiram · Buprenorphine sub-dermal implant · Buprenorphine with naloxone · Buprenorphine without naloxone · Buprenorphine (extended-release, injectable) · Naltrexone (oral) · Naltrexone (extended-release, injectable) · Medications for Hepatitis C treatment · Clonidine · Medication for mental disorders
- Treatment approaches
- Anger management · Brief intervention · Cognitive behavioral therapy · Motivational interviewing · Relapse prevention · Substance use disorder counseling · Trauma-related counseling · Telemedicine/telehealth therapy
- Education and counseling
- HIV or AIDS education, counseling, or support · Hepatitis education, counseling, or support · Health education services other than HIV/AIDS or hepatitis · Substance use disorder education · Smoking/vaping/tobacco cessation counseling · Individual counseling · Group counseling · Family counseling · Marital/couples counseling
- Special programs
- Adolescents · Young adults · Adult women · Pregnant/postpartum women · Adult men · Seniors or older adults · Veterans · Active duty military · Members of military families · Criminal justice (other than DUI/DWI)/Forensic clients · Clients with co-occurring mental and substance use disorders · Clients with co-occurring pain and substance use disorders · Clients with HIV or AIDS · Clients who have experienced sexual abuse · Clients who have experienced intimate partner violence, domestic violence · Clients who have experienced trauma
- Ages accepted
- Children/Adolescents · Young Adults · Seniors
- Genders accepted
- Female · Male
- Payment accepted
- Federal, or any government funding for substance use treatment programs · Medicare · Medicaid · Federal military insurance (e.g., TRICARE) · Private health insurance · Cash or self-payment · SAMHSA funding/block grants
- Payment assistance
- Payment assistance (check with facility for details) · Sliding fee scale (fee is based on income and other factors)
- Licensing and accreditation
- State substance use treatment agency · State mental health department · State department of health · Federally Qualified Health Center
- Ownership
- Private non-profit organization
- Recovery support
- Housing services · Assistance with obtaining social services · Recovery coach · Mentoring/peer support · Employment counseling or training
- Transitional services
- Aftercare/continuing care · Discharge Planning · Naloxone and overdose education
- Other services
- Case management service · Early intervention for HIV · Mental health services · Social skills development · Transportation assistance · Integrated primary care services · Suicide prevention services
Facility-provided information
- Care offered
- Outpatient
- Substances treated
- Co-Occurring Disorders · Drug Addiction · Smoking Cessation
- Conditions treated
- Anger · Eating Disorders · Gambling · Post Traumatic Stress Disorder · Trauma
- Therapies
- 1-on-1 Counseling · Cognitive Behavioral Therapy · Dialectical Behavior Therapy · Family Therapy · Group Therapy · Life Skills · Nutrition Counseling · Online Therapy · Trauma-Specific Therapy
- Who it serves
- Adolescents · Children · LGBTQ+ · Men · Older Adults · Veterans · Women · Young Adults
- Aftercare
- Employment Counseling · Outpatient Treatment · Recovery Coach · Support Meetings
- Languages
- English · Spanish
Questions to ask United Community and Family Services
- Is my specific plan in network, and do you need prior authorization before admission?
- How many hours a week is the outpatient or IOP schedule, and are evening groups available?
- Which medications do you prescribe (buprenorphine, methadone, naltrexone), and can I continue a medication I already take?
- Do you treat mental health conditions such as depression or anxiety at the same time?
- Is there a waitlist, and how soon can you do an assessment?
- What happens after the program ends: aftercare, alumni groups or step-down care?
Also confirm the facility is licensed by Connecticut. If you are withdrawing from alcohol or benzodiazepines, ask about medical detox; do not stop suddenly on your own.
Paying for treatment at United Community and Family Services
United Community and Family Services reports accepting Medicaid, Medicare, Private insurance, TRICARE / VA, Sliding scale, Self-pay. With Connecticut Medicaid, treatment is usually covered at little or no cost, though some levels of care need prior authorization. Most private plans must cover substance use treatment on terms comparable to other medical care under federal parity law. A sliding fee scale is available, so bring proof of income.
Frequently asked questions
What services does United Community and Family Services offer?
United Community and Family Services reports these levels of care to SAMHSA: Outpatient, MAT, Dual diagnosis. Call to confirm current services and openings.
Does United Community and Family Services accept insurance?
It reports accepting Medicaid, Medicare, Private insurance, TRICARE / VA, Sliding scale, Self-pay. Ask whether your specific plan is in network before admission.
Where is United Community and Family Services located?
47 Town Street, Norwich, CT 06360.
How far is the nearest medical detox from Norwich?
From the center of Southeastern Connecticut Planning Region, the closest program offering medical detox is in Lebanon, about 8.1 miles away (straight-line), based on SAMHSA locator data mapped by FindRehabMap.
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Last reviewed 2026-10-06. Facility details come from SAMHSA's FindTreatment.gov locator and facility-provided information. Confirm services, availability and payment directly with the facility.