Connection Center for Behavioral
67 Church Street, Norwich, CT 06360
Hartford Dispensary
Also known as Root Center for Advanced Recovery
Address: 772 West Thames Street, Norwich, CT 06360 · Map
Phone: (860) 886-0446
Intake: (800) 862-2181
Website: rootcenter.org
Services reported to SAMHSA
- Levels of care
- Outpatient day treatment or partial hospitalization · Intensive outpatient treatment · Outpatient methadone/buprenorphine or naltrexone treatment · Regular outpatient treatment
- Treatment focus
- Substance use treatment
- Opioid treatment
- Federally-certified Opioid Treatment Program · Methadone maintenance · Maintenance service with medically supervised withdrawal after stabilization
- Medications used
- Methadone · Medications for Hepatitis C treatment
- Treatment approaches
- Anger management · Brief intervention · Cognitive behavioral therapy · Contingency management/motivational incentives · Motivational interviewing · Relapse prevention · Substance use disorder counseling · Trauma-related counseling · Telemedicine/telehealth therapy · 12-step facilitation
- Education and counseling
- HIV or AIDS education, counseling, or support · Hepatitis education, counseling, or support · Health education services other than HIV/AIDS or hepatitis · Substance use disorder education · Smoking/vaping/tobacco cessation counseling · Individual counseling · Group counseling
- Special programs
- Adult women · Pregnant/postpartum women · Adult men · Clients with co-occurring mental and substance use disorders · Clients who have experienced trauma
- Ages accepted
- Young Adults · Adults · Seniors
- Genders accepted
- Female · Male
- Payment accepted
- Federal, or any government funding for substance use treatment programs · Medicare · Medicaid · Private health insurance · Cash or self-payment
- Payment assistance
- Sliding fee scale (fee is based on income and other factors)
- Licensing and accreditation
- State substance use treatment agency · State mental health department · State department of health · Commission on Accreditation of Rehabilitation Facilities (CARF) · SAMHSA certification for opioid treatment program (OTP) · Drug Enforcement Agency (DEA)
- Ownership
- Private non-profit organization
- Recovery support
- Housing services · Assistance with obtaining social services · Recovery coach · Mentoring/peer support
- Transitional services
- Aftercare/continuing care · Discharge Planning · Naloxone and overdose education · Outcome follow-up after discharge
- Other services
- Case management service · Early intervention for HIV · Mental health services · Social skills development · Transportation assistance · Suicide prevention services
Facility-provided information
- Care offered
- Outpatient · Co-Occurring Mental Health
- Substances treated
- Co-Occurring Disorders · Drug Addiction · Opioids · Smoking Cessation
- Conditions treated
- Perinatal Mental Health · Trauma
- Therapies
- 1-on-1 Counseling · Cognitive Behavioral Therapy · Family Therapy · Group Therapy · Life Skills · Online Therapy · Relapse Prevention Counseling · Trauma-Specific Therapy · Twelve Step Facilitation
- Approaches
- Twelve Step
- Who it serves
- LGBTQ+ · Men · Older Adults · Veterans · Women · Young Adults
- Aftercare
- Continuing Care · Employment Counseling · Intensive Outpatient Program · Outpatient Treatment · Recovery Coach · Support Meetings
- Languages
- English
Questions to ask Hartford Dispensary
- Is my specific plan in network, and do you need prior authorization before admission?
- How many hours a week is the outpatient or IOP schedule, and are evening groups available?
- Which medications do you prescribe (buprenorphine, methadone, naltrexone), and can I continue a medication I already take?
- Do you treat mental health conditions such as depression or anxiety at the same time?
- Is there a waitlist, and how soon can you do an assessment?
- What happens after the program ends: aftercare, alumni groups or step-down care?
Also confirm the facility is licensed by Connecticut (this facility reports accreditation). If you are withdrawing from alcohol or benzodiazepines, ask about medical detox; do not stop suddenly on your own.
Paying for treatment at Hartford Dispensary
Hartford Dispensary reports accepting Medicaid, Medicare, Private insurance, Sliding scale, Self-pay. With Connecticut Medicaid, treatment is usually covered at little or no cost, though some levels of care need prior authorization. Most private plans must cover substance use treatment on terms comparable to other medical care under federal parity law. A sliding fee scale is available, so bring proof of income.
Distance to specialized care from Norwich
Measured from the population center of Southeastern Connecticut Planning Region, using SAMHSA locator data mapped by FindRehabMap:
- Nearest medical detox: Lebanon, about 8.1 miles
- Nearest methadone clinic (OTP): Norwich, about 1.1 miles (13 within 25 miles)
- Nearest buprenorphine (Suboxone) provider: Norwich, about less than a mile (24 within 25 miles)
See the Southeastern Connecticut Planning Region treatment map, methadone clinics near Southeastern Connecticut Planning Region and Suboxone doctors near Southeastern Connecticut Planning Region.
Frequently asked questions
What services does Hartford Dispensary offer?
Hartford Dispensary reports these levels of care to SAMHSA: Outpatient, Intensive outpatient, Partial hospitalization, MAT, Methadone (OTP), Dual diagnosis. Call to confirm current services and openings.
Does Hartford Dispensary accept insurance?
It reports accepting Medicaid, Medicare, Private insurance, Sliding scale, Self-pay. Ask whether your specific plan is in network before admission.
Where is Hartford Dispensary located?
772 West Thames Street, Norwich, CT 06360.
How far is the nearest medical detox from Norwich?
From the center of Southeastern Connecticut Planning Region, the closest program offering medical detox is in Lebanon, about 8.1 miles away (straight-line), based on SAMHSA locator data mapped by FindRehabMap.
Other treatment facilities in Norwich
Connection Center for Behavioral
67 Church Street, Norwich, CT 06360
Hartford Dispensary
772 West Thames Street, Norwich, CT 06360
Hockanum Valley Community Council Inc
18 Oneco Street, Norwich, CT 06360
Reliance Health, Inc.
40 Broadway, Norwich, CT 06360
SE Council on Alc and Drug Dep Inc
313 Main Street, Norwich, CT 06360
See all 11 facilities in Norwich · Residential · Outpatient · MAT · Accepts Medicaid · Accepts Medicare · Private insurance
Last reviewed 2026-10-06. Facility details come from SAMHSA's FindTreatment.gov locator and facility-provided information. Confirm services, availability and payment directly with the facility.