Alvarado Parkway Institute
215 West Madison Avenue, El Cajon, CA 92020
CRF Behavioral Healthcare
Also known as Crossroads Family Center
Address: 700 North Johnson Avenue, Suite P, El Cajon, CA 92020 · Map
Phone: (619) 441-1907
Website: crfbehavioralhealthcare.org
About CRF Behavioral Healthcare
The Heartland Wellness Recovery Center is located in El Cajon close to I-8 and focuses on treatment for adults 18 and older who are experiencing serious mental health conditions along with substance use disorders. The center provides a full range of community-oriented supports, including behavioral health and psychiatric assessments, medication management, one-on-one and group counseling, peer services, case management, care coordination, mobile outreach, and crisis response. They also help clients connect with educational and employment resources to reinforce a well-rounded path to recovery.
As part of the Community Research Foundation, Heartland Wellness Recovery Center uses an integrated model of care that is strength-focused, culturally responsive, and trauma-informed. Clients are encouraged to play an active role in setting treatment goals, and the center promotes involvement from family members and other important people in the recovery journey. Services are available in English, Arabic, and Chaldean, enabling the program to meet the needs of Middle Eastern community members across eastern San Diego County. Heartland also prioritizes access by accepting Medi-Cal, Medi-Cal/Medicare dual coverage, and self-pay, helping ensure that financial barriers do not prevent individuals from receiving care.
Services reported to SAMHSA
- Levels of care
- Outpatient
- Treatment focus
- Substance use treatment · Mental health treatment · Treatment for co-occurring disorders plus serious emotional disturbance (SED) in children
- Facility type
- Outpatient mental health facility
- Medications used
- Risperidone · Antipsychotics used in treatment of SMI
- Treatment approaches
- Activity therapy · Cognitive behavioral therapy · Couples/family therapy · Dialectical behavior therapy · Eye Movement Desensitization and Reprocessing therapy · Group therapy · Integrated Mental and Substance Use Disorder treatment · Individual psychotherapy · Telemedicine/telehealth therapy · Abnormal involuntary movement scale
- Special programs
- Clients with co-occurring mental and substance use disorders · Clients who have experienced trauma · Persons with post-traumatic stress disorder (PTSD) · Children/adolescents with serious emotional disturbance (SED)
- Ages accepted
- Children/Adolescents · Young Adults
- Payment accepted
- Medicaid · State mental health agency (or equivalent) funds
- Payment assistance
- Payment assistance (check with facility for details) · Sliding fee scale (fee is based on income and other factors)
- Ownership
- Private non-profit organization
- Other services
- Family psychoeducation · Psychosocial rehabilitation services · Case management service · Suicide prevention services
- Language services
- Spanish · Sign language services for the deaf and hard of hearing · Other languages (excluding Spanish)
- Other languages
- Arabic · Farsi
Facility-provided information
- Care offered
- Outpatient
- Substances treated
- Alcohol · Co-Occurring Disorders · Drug Addiction
- Conditions treated
- Anxiety · Bipolar · Depression · Obsessive Compulsive Disorder (OCD) · Post Traumatic Stress Disorder · Schizophrenia · Trauma
- Therapies
- 1-on-1 Counseling · Cognitive Behavioral Therapy · Group Therapy · Psychoeducation · Relapse Prevention Counseling
- Approaches
- Evidence-Based · Individual Treatment · Trauma Informed
- Who it serves
- Men · Men and Women · Women · Young Adults
- Aftercare
- Discharge Planning
- Languages
- Arabic · English · Spanish
Questions to ask CRF Behavioral Healthcare
- Is my specific plan in network, and do you need prior authorization before admission?
- How many hours a week is the outpatient or IOP schedule, and are evening groups available?
- If I need medication for opioid or alcohol use disorder, do you prescribe it or refer out?
- Do you treat mental health conditions such as depression or anxiety at the same time?
- Is there a waitlist, and how soon can you do an assessment?
- What happens after the program ends: aftercare, alumni groups or step-down care?
Also confirm the facility is licensed by California. If you are withdrawing from alcohol or benzodiazepines, ask about medical detox; do not stop suddenly on your own.
Paying for treatment at CRF Behavioral Healthcare
CRF Behavioral Healthcare reports accepting Medicaid, Sliding scale. With California Medicaid, treatment is usually covered at little or no cost, though some levels of care need prior authorization. Most private plans must cover substance use treatment on terms comparable to other medical care under federal parity law. A sliding fee scale is available, so bring proof of income.
Distance to specialized care from El Cajon
Measured from the population center of San Diego County, using SAMHSA locator data mapped by FindRehabMap:
- Nearest medical detox: San Diego, about 3.9 miles
- Nearest methadone clinic (OTP): San Diego, about 3.9 miles (15 within 25 miles)
- Nearest buprenorphine (Suboxone) provider: San Diego, about 3.9 miles (46 within 25 miles)
See the San Diego County treatment map, methadone clinics near San Diego County and Suboxone doctors near San Diego County.
Frequently asked questions
What services does CRF Behavioral Healthcare offer?
CRF Behavioral Healthcare reports these levels of care to SAMHSA: Outpatient, Dual diagnosis. Call to confirm current services and openings.
Does CRF Behavioral Healthcare accept insurance?
It reports accepting Medicaid, Sliding scale. Ask whether your specific plan is in network before admission.
Where is CRF Behavioral Healthcare located?
700 North Johnson Avenue, El Cajon, CA 92020.
How far is the nearest medical detox from El Cajon?
From the center of San Diego County, the closest program offering medical detox is in San Diego, about 3.9 miles away (straight-line), based on SAMHSA locator data mapped by FindRehabMap.
Other treatment facilities in El Cajon
CRF Halcyon Crisis Center
1664 Broadway, El Cajon, CA 92021
CRF Step Forward East
900 N. Cuyamaca Street, Suite 110, El Cajon, CA 92020
East County Mental Health Clinic
1000 Broadway #210, El Cajon, CA 92021
El Cajon Comprehensive Treatment Ctr
234 North Magnolia Avenue, El Cajon, CA 92020
McAlister Institute for Trt and Educ
1365 North Johnson Avenue, El Cajon, CA 92020
See all 15 facilities in El Cajon · Outpatient · MAT · Methadone · Accepts Medicaid · Accepts Medicare · Private insurance
Last reviewed 2026-10-06. Facility details come from SAMHSA's FindTreatment.gov locator and facility-provided information. Confirm services, availability and payment directly with the facility.