Behavioral Health Division
Also known as Winnebago Cnty Dept of Human Serv
OutpatientDual diagnosisMedicaidMedicarePrivate insuranceTRICARE / VASliding scaleSelf-pay
About Behavioral Health Division
Situated on Washington Avenue, this center provides outpatient, community-focused assistance for individuals and families dealing with mental health concerns, substance use, and combined co-occurring issues. Its offerings include adult case management, a range of community-based services, and outpatient counseling aimed at easing symptoms, supporting recovery, and improving daily life skills.
The Oshkosh clinic prioritizes practical, evidence-based treatment through individual counseling, case management, and collaboration with psychiatric providers. The team helps clients create tailored recovery goals, link them with local supports, and work toward lasting stability to sustain wellbeing.
In addition to direct clinical services, the center coordinates access to broader county services, including crisis response, Adult Protective Services, and the Aging & Disability Resource Center. This helps clients obtain support for housing, transportation, and long-term planning, creating a continuous network of care centered on prevention, harm reduction, and recovery-oriented community support.
Services reported to SAMHSA
- Levels of care
- Outpatient
- Treatment focus
- Substance use treatment · Mental health treatment · Treatment for co-occurring disorders plus serious mental illness (SMI) in adults · Treatment for co-occurring disorders plus serious emotional disturbance (SED) in children
- Facility type
- Outpatient mental health facility
- Medications used
- Chlorpromazine · Fluphenazine · Haloperidol · Aripiprazole · Clozapine · Olanzapine · Paliperidone · Risperidone · Antipsychotics used in treatment of SMI
- Treatment approaches
- Cognitive behavioral therapy · Couples/family therapy · Dialectical behavior therapy · Eye Movement Desensitization and Reprocessing therapy · Group therapy · Individual psychotherapy · Telemedicine/telehealth therapy
- Education and counseling
- Smoking/vaping/tobacco cessation counseling
- Special programs
- Clients with co-occurring mental and substance use disorders · Children/adolescents with serious emotional disturbance (SED) · Persons 18 and older with serious mental illness (SMI)
- Ages accepted
- Children/Adolescents · Young Adults · Adults · Seniors
- Payment accepted
- County or local government funds · Community Mental Health Block Grants · Community Service Block Grants · Medicare · Medicaid · Federal military insurance (e.g., TRICARE) · Other State funds · Private health insurance · Cash or self-payment · State-financed health insurance plan other than Medicaid · State mental health agency (or equivalent) funds · U.S. Department of VA funds
- Payment assistance
- Payment assistance (check with facility for details) · Sliding fee scale (fee is based on income and other factors)
- Ownership
- Local, county, or community government
- Recovery support
- Mentoring/peer support
- Other services
- Assertive community treatment · Court-ordered outpatient treatment · Family psychoeducation · Intensive case management · Illness management and recovery · Psychosocial rehabilitation services · Case management service · Suicide prevention services
Facility-provided information
- Care offered
- Outpatient
- Substances treated
- Alcohol · Co-Occurring Disorders · Drug Addiction
- Conditions treated
- Anxiety · Depression · Perinatal Mental Health · Schizophrenia · Stress
- Therapies
- 1-on-1 Counseling · Cognitive Behavioral Therapy · Family Therapy · Group Therapy · Life Skills · Psychoeducation · Stress Management
- Approaches
- Evidence-Based · Individual Treatment
- Who it serves
- Men · Men and Women · Older Adults · Pregnant Women · Women
- Aftercare
- Employment Counseling · Outpatient Treatment
- Languages
- English
Questions to ask Behavioral Health Division
- Is my specific plan in network, and do you need prior authorization before admission?
- How many hours a week is the outpatient or IOP schedule, and are evening groups available?
- If I need medication for opioid or alcohol use disorder, do you prescribe it or refer out?
- Do you treat mental health conditions such as depression or anxiety at the same time?
- Is there a waitlist, and how soon can you do an assessment?
- What happens after the program ends: aftercare, alumni groups or step-down care?
Also confirm the facility is licensed by Wisconsin. If you are withdrawing from alcohol or benzodiazepines, ask about medical detox; do not stop suddenly on your own.
Paying for treatment at Behavioral Health Division
Behavioral Health Division reports accepting Medicaid, Medicare, Private insurance, TRICARE / VA, Sliding scale, Self-pay. With Wisconsin Medicaid, treatment is usually covered at little or no cost, though some levels of care need prior authorization. Most private plans must cover substance use treatment on terms comparable to other medical care under federal parity law. A sliding fee scale is available, so bring proof of income.
Frequently asked questions
What services does Behavioral Health Division offer?
Behavioral Health Division reports these levels of care to SAMHSA: Outpatient, Dual diagnosis. Call to confirm current services and openings.
Does Behavioral Health Division accept insurance?
It reports accepting Medicaid, Medicare, Private insurance, TRICARE / VA, Sliding scale, Self-pay. Ask whether your specific plan is in network before admission.
Where is Behavioral Health Division located?
220 Washington Avenue, Oshkosh, WI 54901.
How far is the nearest medical detox from Oshkosh?
From the center of Winnebago County, the closest program offering medical detox is in Kiel, about 30 miles away (straight-line), based on SAMHSA locator data mapped by FindRehabMap.
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See all 10 facilities in Oshkosh · Outpatient · MAT · Accepts Medicaid · Private insurance · Sliding scale · Teens
Last reviewed 2026-10-06. Facility details come from SAMHSA's FindTreatment.gov locator and facility-provided information. Confirm services, availability and payment directly with the facility.