Centers for Independence
Also known as Whole Health Clinical Group
OutpatientDual diagnosisMedicaidMedicarePrivate insuranceTRICARE / VASliding scaleSelf-pay
About Centers for Independence
Run by Centers for Independence, the Crisis Resource Center is a community-based facility that provides individualized support 24 hours a day for people in crisis. It is designed to promote recovery and act as an alternative to incarceration or hospital care. The center includes residential rooms where individuals can stay while stabilizing in a comfortable, home-like setting, serving an average of 1,270 people each year.
Support offered at the Crisis Resource Center may include crisis assessments, peer support, psychosocial groups, counseling, help with housing, employment counseling, assistance coordinating benefits, and other related services. Care is provided using a trauma-informed approach, and the center also offers telehealth and telepsychiatry, with follow-up when needed.
Services reported to SAMHSA
- Levels of care
- Outpatient
- Treatment focus
- Substance use treatment · Mental health treatment · Treatment for co-occurring disorders plus serious mental illness (SMI) in adults · Treatment for co-occurring disorders plus serious emotional disturbance (SED) in children
- Medications used
- Chlorpromazine · Fluphenazine · Haloperidol · Loxapine · Perphenazine · Prochlorperazine · Thiothixene · Thioridazine · Aripiprazole · Asenapine · Brexpiprazole · Cariprazine · Clozapine · IIoperidone · Lurasidone · Olanzapine · Paliperidone · Quetiapine · Risperidone · Ziprasidone · Nicotine replacement · Non-nicotine smoking/tobacco cessation · Antipsychotics used in treatment of SMI
- Treatment approaches
- Cognitive behavioral therapy · Couples/family therapy · Dialectical behavior therapy · Group therapy · Integrated Mental and Substance Use Disorder treatment · Individual psychotherapy · Telemedicine/telehealth therapy
- Education and counseling
- Smoking/vaping/tobacco cessation counseling
- Special programs
- Children/adolescents with serious emotional disturbance (SED) · Persons 18 and older with serious mental illness (SMI)
- Ages accepted
- Children/Adolescents · Young Adults · Adults · Seniors
- Payment accepted
- County or local government funds · Community Service Block Grants · Federal Grants · Medicare · Medicaid · Federal military insurance (e.g., TRICARE) · Private health insurance · Cash or self-payment · State-financed health insurance plan other than Medicaid
- Payment assistance
- Payment assistance (check with facility for details) · Sliding fee scale (fee is based on income and other factors)
- Ownership
- Private non-profit organization
- Recovery support
- Housing services · Mentoring/peer support
- Other services
- Assertive community treatment · Assisted Outpatient Treatment · Court-ordered outpatient treatment · Family psychoeducation · Legal advocacy · Psychosocial rehabilitation services · Vocational rehabilitation services · Case management service · Suicide prevention services
Facility-provided information
- Care offered
- Outpatient
- Substances treated
- Alcohol · Drug Addiction
- Conditions treated
- Anxiety · Bipolar · Depression · Neurodiversity · Post Traumatic Stress Disorder · Trauma
- Therapies
- 1-on-1 Counseling · Animal Therapy · Equine Therapy · Music Therapy · Online Therapy · Psychoeducation
- Approaches
- Evidence-Based · Individual Treatment · Personalized Treatment · Trauma Informed
- Who it serves
- Adolescents · Boys · Children · Girls · Men · Men and Women · Older Adults · Women
- Aftercare
- Discharge Planning · Employment Counseling · Housing Services
- Languages
- English
Questions to ask Centers for Independence
- Is my specific plan in network, and do you need prior authorization before admission?
- How many hours a week is the outpatient or IOP schedule, and are evening groups available?
- If I need medication for opioid or alcohol use disorder, do you prescribe it or refer out?
- Do you treat mental health conditions such as depression or anxiety at the same time?
- Is there a waitlist, and how soon can you do an assessment?
- What happens after the program ends: aftercare, alumni groups or step-down care?
Also confirm the facility is licensed by Wisconsin. If you are withdrawing from alcohol or benzodiazepines, ask about medical detox; do not stop suddenly on your own.
Paying for treatment at Centers for Independence
Centers for Independence reports accepting Medicaid, Medicare, Private insurance, TRICARE / VA, Sliding scale, Self-pay. With Wisconsin Medicaid, treatment is usually covered at little or no cost, though some levels of care need prior authorization. Most private plans must cover substance use treatment on terms comparable to other medical care under federal parity law. A sliding fee scale is available, so bring proof of income.
Frequently asked questions
What services does Centers for Independence offer?
Centers for Independence reports these levels of care to SAMHSA: Outpatient, Dual diagnosis. Call to confirm current services and openings.
Does Centers for Independence accept insurance?
It reports accepting Medicaid, Medicare, Private insurance, TRICARE / VA, Sliding scale, Self-pay. Ask whether your specific plan is in network before admission.
Where is Centers for Independence located?
2020 West Wells Street, Milwaukee, WI 53233.
How far is the nearest medical detox from Milwaukee?
From the center of Milwaukee County, the closest program offering medical detox is in Milwaukee, about 1.2 miles away (straight-line), based on SAMHSA locator data mapped by FindRehabMap.
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Last reviewed 2026-10-06. Facility details come from SAMHSA's FindTreatment.gov locator and facility-provided information. Confirm services, availability and payment directly with the facility.