NorthLakes Community Clinic
OutpatientMATDual diagnosisMedicaidMedicarePrivate insuranceTRICARE / VASliding scaleSelf-pay
About NorthLakes Community Clinic
NorthLakes Community Clinic in Hayward offers support to people dealing with substance use disorder, treating addiction as a medical condition that can be effectively managed. The clinic’s multidisciplinary team, made up of physicians, therapists, and peer specialists, creates individualized treatment plans based on each person’s needs. In addition, it provides mental health services for issues such as anxiety, depression, and trauma. Programs are available for individuals of all ages and focus on coordinated care for both physical and emotional well-being.
The clinic also delivers full medical services to patients and their families. This includes primary care, laboratory testing, and X-ray imaging. Patients may also schedule virtual nutrition counseling to help them make healthier choices. By bringing together medical treatment and behavioral health support, NorthLakes Community Clinic works to improve overall health outcomes for every patient.
To reduce barriers to treatment, the clinic assists with health insurance and offers a sliding fee scale. Staff help connect people with community support for essentials like food and housing. Through the Farm to Patient Program, patients can receive fresh produce, and community health workers help them navigate and use available resources.
Services reported to SAMHSA
- Levels of care
- Outpatient methadone/buprenorphine or naltrexone treatment · Regular outpatient treatment
- Treatment focus
- Substance use treatment · Treatment for co-occurring disorders plus serious mental illness (SMI) in adults
- Opioid treatment
- Buprenorphine maintenance · Prescribes buprenorphine · Prescribes naltrexone · Relapse prevention with naltrexone · Accepts clients using MAT but prescribed elsewhere · Lofexidine or Clonidine detoxification · Maintenance service with medically supervised withdrawal after stabilization
- Medications used
- Acamprosate (Campral®) · Disulfiram · Buprenorphine with naloxone · Buprenorphine (extended-release, injectable) · Naltrexone (oral) · Naltrexone (extended-release, injectable) · Medications for HIV treatment · Medications for Hepatitis C treatment · Lofexidine · Clonidine · Medication for mental disorders · Nicotine replacement · Non-nicotine smoking/tobacco cessation
- Treatment approaches
- Anger management · Brief intervention · Cognitive behavioral therapy · Contingency management/motivational incentives · Motivational interviewing · Matrix Model · Relapse prevention · Substance use disorder counseling · Trauma-related counseling · Telemedicine/telehealth therapy
- Education and counseling
- HIV or AIDS education, counseling, or support · Hepatitis education, counseling, or support · Health education services other than HIV/AIDS or hepatitis · Substance use disorder education · Smoking/vaping/tobacco cessation counseling · Individual counseling · Group counseling · Family counseling · Marital/couples counseling
- Special programs
- Clients who have experienced trauma
- Ages accepted
- Children/Adolescents · Young Adults · Seniors
- Genders accepted
- Female · Male
- Payment accepted
- Federal, or any government funding for substance use treatment programs · IHS/Tribal/Urban (ITU) funds · Medicare · Medicaid · Federal military insurance (e.g., TRICARE) · Private health insurance · Cash or self-payment · State-financed health insurance plan other than Medicaid · SAMHSA funding/block grants
- Payment assistance
- Sliding fee scale (fee is based on income and other factors)
- Licensing and accreditation
- State substance use treatment agency · State mental health department · State department of health · Federally Qualified Health Center
- Ownership
- Private non-profit organization
- Recovery support
- Housing services · Assistance with obtaining social services · Mentoring/peer support
- Transitional services
- Aftercare/continuing care · Discharge Planning · Naloxone and overdose education
- Other services
- Case management service · Mental health services · Transportation assistance · Integrated primary care services · Suicide prevention services
- Language services
- Sign language services for the deaf and hard of hearing
Facility-provided information
- Care offered
- Outpatient
- Substances treated
- Chronic Relapse · Co-Occurring Disorders · Drug Addiction · Smoking Cessation
- Conditions treated
- Anger · Bipolar · Chronic Pain Management · Depression · Eating Disorders · Grief and Loss · Obsessive Compulsive Disorder (OCD) · Post Traumatic Stress Disorder · Self-Harm
- Therapies
- 1-on-1 Counseling · Cognitive Behavioral Therapy · Couples Counseling · Family Therapy · Medication-Assisted Treatment · Motivational Interviewing · Nutrition Counseling · Online Therapy · Trauma-Specific Therapy
- Approaches
- Evidence-Based · Family Involvement · Individual Treatment · Personalized Treatment
- Who it serves
- Adolescents · Children · Men · Men and Women · Midlife Adults · Older Adults · Women · Young Adults
- Aftercare
- Continuing Care · Outpatient Treatment · Support Meetings
- Languages
- English
Questions to ask NorthLakes Community Clinic
- Is my specific plan in network, and do you need prior authorization before admission?
- How many hours a week is the outpatient or IOP schedule, and are evening groups available?
- Which medications do you prescribe (buprenorphine, methadone, naltrexone), and can I continue a medication I already take?
- Do you treat mental health conditions such as depression or anxiety at the same time?
- Is there a waitlist, and how soon can you do an assessment?
- What happens after the program ends: aftercare, alumni groups or step-down care?
Also confirm the facility is licensed by Wisconsin. If you are withdrawing from alcohol or benzodiazepines, ask about medical detox; do not stop suddenly on your own.
Paying for treatment at NorthLakes Community Clinic
NorthLakes Community Clinic reports accepting Medicaid, Medicare, Private insurance, TRICARE / VA, Sliding scale, Self-pay. With Wisconsin Medicaid, treatment is usually covered at little or no cost, though some levels of care need prior authorization. Most private plans must cover substance use treatment on terms comparable to other medical care under federal parity law. A sliding fee scale is available, so bring proof of income.
Frequently asked questions
What services does NorthLakes Community Clinic offer?
NorthLakes Community Clinic reports these levels of care to SAMHSA: Outpatient, MAT, Dual diagnosis. Call to confirm current services and openings.
Does NorthLakes Community Clinic accept insurance?
It reports accepting Medicaid, Medicare, Private insurance, TRICARE / VA, Sliding scale, Self-pay. Ask whether your specific plan is in network before admission.
Where is NorthLakes Community Clinic located?
15954 Riversedge Drive, Hayward, WI 54843.
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Last reviewed 2026-10-06. Facility details come from SAMHSA's FindTreatment.gov locator and facility-provided information. Confirm services, availability and payment directly with the facility.