Customized Medical Needs
ResidentialOutpatientDual diagnosisMedicaidMedicarePrivate insuranceTRICARE / VASliding scaleSelf-pay
Services reported to SAMHSA
- Levels of care
- Residential/24-hour residential
- Treatment focus
- Substance use treatment · Mental health treatment · Treatment for co-occurring disorders plus serious mental illness (SMI) in adults · Treatment for co-occurring disorders plus serious emotional disturbance (SED) in children
- Facility type
- Multi-setting mental health facility (e.g., non-hospital residential plus either outpatient and/or partial hospitalization/day treatment)
- Medications used
- Nicotine replacement · Non-nicotine smoking/tobacco cessation · Antipsychotics used in treatment of SMI
- Treatment approaches
- Activity therapy · Cognitive behavioral therapy · Cognitive remediation therapy · Couples/family therapy · Dialectical behavior therapy · Group therapy · Integrated Mental and Substance Use Disorder treatment · Individual psychotherapy · Telemedicine/telehealth therapy · Abnormal involuntary movement scale
- Education and counseling
- Smoking/vaping/tobacco cessation counseling
- Special programs
- Young adults · Seniors or older adults · Veterans · Active duty military · Members of military families · Criminal justice (other than DUI/DWI)/Forensic clients · Clients with co-occurring mental and substance use disorders · Clients with HIV or AIDS · Clients who have experienced trauma · Persons with post-traumatic stress disorder (PTSD) · Persons 18 and older with serious mental illness (SMI)
- Ages accepted
- Children/Adolescents · Young Adults · Adults · Seniors
- Payment accepted
- Medicare · Medicaid · Federal military insurance (e.g., TRICARE) · Other State funds · Private health insurance · Cash or self-payment · State-financed health insurance plan other than Medicaid
- Payment assistance
- Sliding fee scale (fee is based on income and other factors)
- Licensing and accreditation
- Mental Health Clinic or Mental Health Center
- Ownership
- Private for-profit organization
- Recovery support
- Mentoring/peer support
- Other services
- Chronic disease/illness management · Court-ordered outpatient treatment · Diet and exercise counseling · Family psychoeducation · Intensive case management · Psychosocial rehabilitation services · Supported employment · Vocational rehabilitation services · Case management service · Integrated primary care services · Suicide prevention services · Education services
Questions to ask Customized Medical Needs
- Is my specific plan in network, and do you need prior authorization before admission?
- How long is the typical residential stay, and can family visit?
- How many hours a week is the outpatient or IOP schedule, and are evening groups available?
- If I need medication for opioid or alcohol use disorder, do you prescribe it or refer out?
- Do you treat mental health conditions such as depression or anxiety at the same time?
- Is there a waitlist, and how soon can you do an assessment?
Also confirm the facility is licensed by Tennessee. If you are withdrawing from alcohol or benzodiazepines, ask about medical detox; do not stop suddenly on your own.
Paying for treatment at Customized Medical Needs
Customized Medical Needs reports accepting Medicaid, Medicare, Private insurance, TRICARE / VA, Sliding scale, Self-pay. With Tennessee Medicaid, treatment is usually covered at little or no cost, though some levels of care need prior authorization. Most private plans must cover substance use treatment on terms comparable to other medical care under federal parity law. A sliding fee scale is available, so bring proof of income.
Frequently asked questions
What services does Customized Medical Needs offer?
Customized Medical Needs reports these levels of care to SAMHSA: Residential, Outpatient, Dual diagnosis. Call to confirm current services and openings.
Does Customized Medical Needs accept insurance?
It reports accepting Medicaid, Medicare, Private insurance, TRICARE / VA, Sliding scale, Self-pay. Ask whether your specific plan is in network before admission.
Where is Customized Medical Needs located?
280 Tillman Street, Memphis, TN 38112.
How far is the nearest medical detox from Memphis?
From the center of Shelby County, the closest program offering medical detox is in Memphis, about 4.3 miles away (straight-line), based on SAMHSA locator data mapped by FindRehabMap.
Other treatment facilities in Memphis
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See all 65 facilities in Memphis · Detox · Residential · Outpatient · Intensive outpatient · MAT · Methadone
Last reviewed 2026-10-06. Facility details come from SAMHSA's FindTreatment.gov locator and facility-provided information. Confirm services, availability and payment directly with the facility.