Health Connect America
OutpatientIntensive outpatientDual diagnosisMedicaidSelf-pay
About Health Connect America
Coordinated outpatient center for children, adolescents, and adults providing individualized therapy, support for substance use treatment, and mental health services.
Services reported to SAMHSA
- Levels of care
- Intensive outpatient treatment · Regular outpatient treatment
- Treatment focus
- Substance use treatment · Treatment for co-occurring disorders plus serious mental illness (SMI) in adults
- Opioid treatment
- Accepts clients using MAT but prescribed elsewhere
- Medications used
- Medication for mental disorders
- Treatment approaches
- Anger management · Brief intervention · Cognitive behavioral therapy · Motivational interviewing · Matrix Model · Relapse prevention · Substance use disorder counseling · Telemedicine/telehealth therapy · Trauma-related counseling
- Education and counseling
- Substance use disorder education · Smoking/vaping/tobacco cessation counseling · Individual counseling · Group counseling · Family counseling
- Special programs
- Criminal justice (other than DUI/DWI)/Forensic clients · Clients with co-occurring mental and substance use disorders
- Ages accepted
- Children/Adolescents · Young Adults · Adults · Seniors
- Genders accepted
- Female · Male
- Payment accepted
- Medicaid · Cash or self-payment · State-financed health insurance plan other than Medicaid · SAMHSA funding/block grants
- Licensing and accreditation
- State substance use treatment agency · State mental health department · Council on Accreditation (COA)
- Ownership
- Private for-profit organization
- Recovery support
- Housing services · Assistance with obtaining social services
- Transitional services
- Aftercare/continuing care · Discharge Planning · Outcome follow-up after discharge
- Other services
- Case management service · Mental health services · Suicide prevention services
Facility-provided information
- Care offered
- Outpatient
- Substances treated
- Co-Occurring Disorders · Drug Addiction · Smoking Cessation
- Conditions treated
- Anger
- Therapies
- 1-on-1 Counseling · Cognitive Behavioral Therapy · Dialectical Behavior Therapy · Family Therapy · Group Therapy · Motivational Interviewing · Online Therapy · Relapse Prevention Counseling · Trauma-Specific Therapy
- Who it serves
- Adolescents · Children · Men · Older Adults · Women · Young Adults
- Aftercare
- Continuing Care · Intensive Outpatient Program · Outpatient Treatment
- Languages
- English
Questions to ask Health Connect America
- Is my specific plan in network, and do you need prior authorization before admission?
- How many hours a week is the outpatient or IOP schedule, and are evening groups available?
- If I need medication for opioid or alcohol use disorder, do you prescribe it or refer out?
- Do you treat mental health conditions such as depression or anxiety at the same time?
- Is there a waitlist, and how soon can you do an assessment?
- What happens after the program ends: aftercare, alumni groups or step-down care?
Also confirm the facility is licensed by Tennessee (this facility reports accreditation). If you are withdrawing from alcohol or benzodiazepines, ask about medical detox; do not stop suddenly on your own.
Paying for treatment at Health Connect America
Health Connect America reports accepting Medicaid, Self-pay. With Tennessee Medicaid, treatment is usually covered at little or no cost, though some levels of care need prior authorization. Most private plans must cover substance use treatment on terms comparable to other medical care under federal parity law.
Distance to specialized care from Knoxville
Measured from the population center of Knox County, using SAMHSA locator data mapped by FindRehabMap:
- Nearest medical detox: Knoxville, about less than a mile
- Nearest methadone clinic (OTP): Knoxville, about 2.9 miles (7 within 25 miles)
- Nearest buprenorphine (Suboxone) provider: Knoxville, about less than a mile (32 within 25 miles)
See the Knox County treatment map, methadone clinics near Knox County and Suboxone doctors near Knox County.
Frequently asked questions
What services does Health Connect America offer?
Health Connect America reports these levels of care to SAMHSA: Outpatient, Intensive outpatient, Dual diagnosis. Call to confirm current services and openings.
Does Health Connect America accept insurance?
It reports accepting Medicaid, Self-pay. Ask whether your specific plan is in network before admission.
Where is Health Connect America located?
5743 Western Avenue, Knoxville, TN 37921.
How far is the nearest medical detox from Knoxville?
From the center of Knox County, the closest program offering medical detox is in Knoxville, about less than a mile away (straight-line), based on SAMHSA locator data mapped by FindRehabMap.
Other treatment facilities in Knoxville
111 Center Park Drive, Knoxville, TN 37922
OutpatientSelf-pay
Call (865) 335-5286Details
626 Bernard Avenue, Knoxville, TN 37921
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Call (865) 522-0161Details
10341 Kingston Pike, Knoxville, TN 37922
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Call (865) 675-5100Details
2805 West Governor John Sevier Highway, Knoxville, TN 37920
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Call (865) 298-3558Details
8712 Asheville Highway, Knoxville, TN 37924
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Call (865) 932-3633Details
311 Directors Drive NW, Knoxville, TN 37923
OutpatientDual diagnosisMedicaidMedicarePrivate insuranceSelf-pay
Call (865) 481-3972Details
See all 63 facilities in Knoxville · Detox · Residential · Outpatient · Intensive outpatient · MAT · Methadone
Last reviewed 2026-10-06. Facility details come from SAMHSA's FindTreatment.gov locator and facility-provided information. Confirm services, availability and payment directly with the facility.