A DUI and Defensive Driving School LLC
111 Center Park Drive, Knoxville, TN 37922
Cumberland Heights
Also known as Outpt Serv of Knoxville/Papermill
Address: 1320 Papermill Pointe Way, Knoxville, TN 37909 · Map
Phone: (615) 234-8615
Intake: (866) 373-4117
Website: cumberlandheights.org
About Cumberland Heights
Cumberland Heights is a 12-step outpatient treatment program designed for adults dealing with alcohol and substance use disorders. The organization operates 15 outpatient locations throughout Tennessee, along with two 12-step immersion retreats and a residential program. Established in 1966, Cumberland Heights is a non-profit organization committed to delivering individualized support so each person receives the specific care they need.
Cumberland Heights incorporates evidence-based approaches to improve outcomes, including cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), motivational interviewing (MI), medication-assisted treatment (MAT), and 12-step facilitation. In addition, clients can participate in experiential services to create a balanced recovery plan, such as adventure therapy, art therapy, relapse prevention, music therapy, recreational therapy, mindfulness and meditation, spiritual support, and yoga. Virtual care options are available through telehealth.
Cumberland Heights is the first addiction treatment center in Tennessee to receive certification from the American Society of Addiction Medicine (ASAM) and is widely recognized as a leader in the field. The program is also accredited by the Joint Commission. Cumberland Heights works with most major insurance plans and provides reasonable self-pay options, helping make treatment more accessible.
Services reported to SAMHSA
- Levels of care
- Intensive outpatient treatment
- Treatment focus
- Substance use treatment
- Opioid treatment
- Accepts clients using MAT but prescribed elsewhere
- Treatment approaches
- Anger management · Brief intervention · Cognitive behavioral therapy · Contingency management/motivational incentives · Motivational interviewing · Matrix Model · Relapse prevention · Substance use disorder counseling · Telemedicine/telehealth therapy · Trauma-related counseling · 12-step facilitation
- Education and counseling
- Substance use disorder education · Individual counseling · Group counseling · Family counseling
- Ages accepted
- Young Adults · Adults · Seniors
- Genders accepted
- Female · Male
- Payment accepted
- Federal military insurance (e.g., TRICARE) · Private health insurance · Cash or self-payment
- Licensing and accreditation
- State substance use treatment agency · The Joint Commission
- Ownership
- Private non-profit organization
- Recovery support
- Self-help groups · Recovery coach · Mentoring/peer support
- Transitional services
- Aftercare/continuing care · Discharge Planning · Naloxone and overdose education · Outcome follow-up after discharge
- Other services
- Case management service · Mental health services · Social skills development · Suicide prevention services
- Language services
- Sign language services for the deaf and hard of hearing
Facility-provided information
- Accreditation
- Joint Commission
- Care offered
- Outpatient · Co-Occurring Mental Health
- Substances treated
- Alcohol · Co-Occurring Disorders · Drug Addiction
- Therapies
- 1-on-1 Counseling · Adventure Therapy · Art Therapy · Cognitive Behavioral Therapy · Family Therapy · Group Therapy · Spiritual Care · Trauma-Specific Therapy · Twelve Step Facilitation
- Approaches
- Evidence-Based · Holistic · Personalized Treatment · Twelve Step
- Who it serves
- Men · Women · Young Adults
- Aftercare
- Continuing Care · Intensive Outpatient Program · Recovery Coach · Relapse Prevention Planning · Support Meetings
- Amenities
- Air-Conditioned Rooms · Recreation Room
- Languages
- English
Questions to ask Cumberland Heights
- Is my specific plan in network, and do you need prior authorization before admission?
- How many hours a week is the outpatient or IOP schedule, and are evening groups available?
- If I need medication for opioid or alcohol use disorder, do you prescribe it or refer out?
- Is there a waitlist, and how soon can you do an assessment?
- What happens after the program ends: aftercare, alumni groups or step-down care?
Also confirm the facility is licensed by Tennessee (this facility reports accreditation). If you are withdrawing from alcohol or benzodiazepines, ask about medical detox; do not stop suddenly on your own.
Paying for treatment at Cumberland Heights
Cumberland Heights reports accepting Private insurance, TRICARE / VA, Self-pay. If you have Medicaid, ask whether the facility accepts your Tennessee Medicaid plan or can refer you to one that does. Most private plans must cover substance use treatment on terms comparable to other medical care under federal parity law.
Distance to specialized care from Knoxville
Measured from the population center of Knox County, using SAMHSA locator data mapped by FindRehabMap:
- Nearest medical detox: Knoxville, about less than a mile
- Nearest methadone clinic (OTP): Knoxville, about 2.9 miles (7 within 25 miles)
- Nearest buprenorphine (Suboxone) provider: Knoxville, about less than a mile (32 within 25 miles)
See the Knox County treatment map, methadone clinics near Knox County and Suboxone doctors near Knox County.
Frequently asked questions
What services does Cumberland Heights offer?
Cumberland Heights reports these levels of care to SAMHSA: Outpatient, Intensive outpatient. Call to confirm current services and openings.
Does Cumberland Heights accept insurance?
It reports accepting Private insurance, TRICARE / VA, Self-pay. Ask whether your specific plan is in network before admission.
Where is Cumberland Heights located?
1320 Papermill Pointe Way, Knoxville, TN 37909.
How far is the nearest medical detox from Knoxville?
From the center of Knox County, the closest program offering medical detox is in Knoxville, about less than a mile away (straight-line), based on SAMHSA locator data mapped by FindRehabMap.
Other treatment facilities in Knoxville
BHG Knoxville Bernard Treatment Center
626 Bernard Avenue, Knoxville, TN 37921
Brain Balance Center of Farragut
10341 Kingston Pike, Knoxville, TN 37922
Cedar Recovery
2805 West Governor John Sevier Highway, Knoxville, TN 37920
Cedar Recovery
8712 Asheville Highway, Knoxville, TN 37924
Clarvida
311 Directors Drive NW, Knoxville, TN 37923
See all 63 facilities in Knoxville · Detox · Residential · Outpatient · Intensive outpatient · MAT · Methadone
Last reviewed 2026-10-06. Facility details come from SAMHSA's FindTreatment.gov locator and facility-provided information. Confirm services, availability and payment directly with the facility.