Volunteer Behavioral Health
Also known as Cleveland Campus
OutpatientDual diagnosisMedicaidMedicarePrivate insuranceTRICARE / VASliding scaleSelf-pay
Services reported to SAMHSA
- Levels of care
- Outpatient
- Treatment focus
- Substance use treatment · Mental health treatment
- Facility type
- Community mental health center
- Medications used
- Chlorpromazine · Fluphenazine · Haloperidol · Loxapine · Perphenazine · Pimozide · Thiothixene · Thioridazine · Trifluoperazine · Aripiprazole · Asenapine · Brexpiprazole · Cariprazine · Clozapine · IIoperidone · Lurasidone · Olanzapine · Olanzapine/Fluoxetine combination · Paliperidone · Quetiapine · Risperidone · Ziprasidone · Nicotine replacement · Non-nicotine smoking/tobacco cessation · Antipsychotics used in treatment of SMI
- Treatment approaches
- Cognitive behavioral therapy · Couples/family therapy · Eye Movement Desensitization and Reprocessing therapy · Group therapy · Integrated Mental and Substance Use Disorder treatment · Individual psychotherapy · Telemedicine/telehealth therapy
- Education and counseling
- Smoking/vaping/tobacco cessation counseling
- Special programs
- Clients with co-occurring mental and substance use disorders
- Ages accepted
- Children/Adolescents · Young Adults · Adults · Seniors
- Payment accepted
- County or local government funds · Community Mental Health Block Grants · Medicare · Medicaid · Federal military insurance (e.g., TRICARE) · Private health insurance · State corrections or juvenile justice funds · Cash or self-payment · State-financed health insurance plan other than Medicaid · State mental health agency (or equivalent) funds · State welfare or child and family services funds
- Payment assistance
- Sliding fee scale (fee is based on income and other factors)
- Ownership
- Private non-profit organization
- Recovery support
- Mentoring/peer support
- Other services
- Court-ordered outpatient treatment · Diet and exercise counseling · Family psychoeducation · Case management service · Suicide prevention services
Questions to ask Volunteer Behavioral Health
- Is my specific plan in network, and do you need prior authorization before admission?
- How many hours a week is the outpatient or IOP schedule, and are evening groups available?
- If I need medication for opioid or alcohol use disorder, do you prescribe it or refer out?
- Do you treat mental health conditions such as depression or anxiety at the same time?
- Is there a waitlist, and how soon can you do an assessment?
- What happens after the program ends: aftercare, alumni groups or step-down care?
Also confirm the facility is licensed by Tennessee. If you are withdrawing from alcohol or benzodiazepines, ask about medical detox; do not stop suddenly on your own.
Paying for treatment at Volunteer Behavioral Health
Volunteer Behavioral Health reports accepting Medicaid, Medicare, Private insurance, TRICARE / VA, Sliding scale, Self-pay. With Tennessee Medicaid, treatment is usually covered at little or no cost, though some levels of care need prior authorization. Most private plans must cover substance use treatment on terms comparable to other medical care under federal parity law. A sliding fee scale is available, so bring proof of income.
Frequently asked questions
What services does Volunteer Behavioral Health offer?
Volunteer Behavioral Health reports these levels of care to SAMHSA: Outpatient, Dual diagnosis. Call to confirm current services and openings.
Does Volunteer Behavioral Health accept insurance?
It reports accepting Medicaid, Medicare, Private insurance, TRICARE / VA, Sliding scale, Self-pay. Ask whether your specific plan is in network before admission.
Where is Volunteer Behavioral Health located?
940 South Ocoee Street, Cleveland, TN 37311.
How far is the nearest medical detox from Cleveland?
From the center of Bradley County, the closest program offering medical detox is in Chattanooga, about 19 miles away (straight-line), based on SAMHSA locator data mapped by FindRehabMap.
Other treatment facilities in Cleveland
3575 Keith Street NW, Cleveland, TN 37312
OutpatientMATMethadone (OTP)MedicaidMedicarePrivate insuranceTRICARE / VA
Call (423) 458-6660Details
4160 North Ocoee Street, Cleveland, TN 37312
OutpatientDual diagnosisMedicaidMedicarePrivate insuranceTRICARE / VA
Call (423) 464-4357Details
2306 Guthrie Avenue NW, Cleveland, TN 37311
OutpatientDual diagnosisMedicaidMedicarePrivate insuranceSelf-pay
Call (423) 476-3799Details
2520 Keith Street NW, Cleveland, TN 37312
OutpatientMATMedicaidMedicarePrivate insuranceTRICARE / VA
Call (423) 244-0209Details
2340 Blue Springs Road, Cleveland, TN 37323
OutpatientDual diagnosisMedicaidPrivate insuranceSliding scaleSelf-pay
Call (423) 250-3589Details
2340 Blue Springs Road, Cleveland, TN 37323
OutpatientIntensive outpatientMATDual diagnosisMedicaidPrivate insuranceSliding scaleSelf-pay
Call (423) 250-3589Details
See all 13 facilities in Cleveland · Outpatient · Intensive outpatient · MAT · Accepts Medicaid · Accepts Medicare · Private insurance
Last reviewed 2026-10-06. Facility details come from SAMHSA's FindTreatment.gov locator and facility-provided information. Confirm services, availability and payment directly with the facility.