Bradford Health Services
6160 Shallowford Road, Chattanooga, TN 37421
Volunteer Behavioral Health
Also known as Chattanooga Campus
Address: 420 West Bell Avenue, Chattanooga, TN 37405 · Map
Phone: (423) 634-8884
Intake: (877) 567-6051
Website: volunteerbehavioralhealth.org
About Volunteer Behavioral Health
Volunteer Behavioral Health (VBH) in Chattanooga is committed to delivering thorough and compassionate support for individuals and families striving for lasting recovery. The center employs evidence-based methods to cater to a broad range of behavioral health issues, fostering resilience while enhancing overall wellness. VBH designs customized treatment strategies tailored to the unique goals of each client, guiding them on their healing journey.
The Chattanooga location of VBH emphasizes various essential services, ensuring that clients receive the most suitable interventions. They provide targeted outpatient therapy and psychiatric assistance, including medication management for those facing challenges such as depression and other mental health issues. Additionally, they offer telehealth options that allow clients to connect securely with experienced psychiatrists and healthcare professionals through phone or video calls, ensuring ongoing support from the comfort of their residences.
VBH effectively combines mental health care with substance use disorder treatment, addressing co-occurring conditions through thorough evaluations, medication-assisted options, and tailor-made treatment plans. With a strong focus on the mental health of children and adolescents, their dedicated team provides specialized programs that encompass individual, group, and family therapy to treat various issues and promote healthy growth.
Services reported to SAMHSA
- Levels of care
- Outpatient
- Treatment focus
- Substance use treatment · Mental health treatment
- Facility type
- Community mental health center
- Medications used
- Chlorpromazine · Fluphenazine · Haloperidol · Loxapine · Perphenazine · Pimozide · Thiothixene · Thioridazine · Trifluoperazine · Aripiprazole · Asenapine · Brexpiprazole · Cariprazine · Clozapine · IIoperidone · Lurasidone · Olanzapine · Olanzapine/Fluoxetine combination · Paliperidone · Quetiapine · Risperidone · Ziprasidone · Nicotine replacement · Non-nicotine smoking/tobacco cessation · Antipsychotics used in treatment of SMI
- Treatment approaches
- Cognitive behavioral therapy · Couples/family therapy · Eye Movement Desensitization and Reprocessing therapy · Group therapy · Integrated Mental and Substance Use Disorder treatment · Individual psychotherapy · Telemedicine/telehealth therapy
- Education and counseling
- Smoking/vaping/tobacco cessation counseling
- Special programs
- Clients with co-occurring mental and substance use disorders
- Ages accepted
- Children/Adolescents · Young Adults · Adults · Seniors
- Payment accepted
- County or local government funds · Community Mental Health Block Grants · Medicare · Medicaid · Federal military insurance (e.g., TRICARE) · Private health insurance · State corrections or juvenile justice funds · Cash or self-payment · State-financed health insurance plan other than Medicaid · State mental health agency (or equivalent) funds · State welfare or child and family services funds
- Payment assistance
- Sliding fee scale (fee is based on income and other factors)
- Ownership
- Private non-profit organization
- Recovery support
- Mentoring/peer support
- Other services
- Court-ordered outpatient treatment · Diet and exercise counseling · Family psychoeducation · Case management service · Suicide prevention services
Facility-provided information
- Care offered
- Outpatient
- Substances treated
- Alcohol · Chronic Relapse · Co-Occurring Disorders · Cocaine · Drug Addiction · Prescription Drugs · Smoking Cessation
- Conditions treated
- Anger · Anxiety · Depression · Trauma
- Therapies
- 1-on-1 Counseling · Cognitive Behavioral Therapy · Eye Movement Therapy (EMDR) · Family Therapy · Group Therapy · Nutrition Counseling · Online Therapy · Relapse Prevention Counseling · Trauma-Specific Therapy
- Approaches
- Evidence-Based · Family Involvement · Individual Treatment
- Who it serves
- Adolescents · Children · Girls · Men · Men and Women · Older Adults · Veterans · Women · Young Adults
- Aftercare
- Continuing Care · Follow-up Sessions (online) · Housing Services · Intensive Outpatient Program · Medication Assistance · Online Aftercare · Outpatient Treatment
- Languages
- English
Questions to ask Volunteer Behavioral Health
- Is my specific plan in network, and do you need prior authorization before admission?
- How many hours a week is the outpatient or IOP schedule, and are evening groups available?
- If I need medication for opioid or alcohol use disorder, do you prescribe it or refer out?
- Do you treat mental health conditions such as depression or anxiety at the same time?
- Is there a waitlist, and how soon can you do an assessment?
- What happens after the program ends: aftercare, alumni groups or step-down care?
Also confirm the facility is licensed by Tennessee. If you are withdrawing from alcohol or benzodiazepines, ask about medical detox; do not stop suddenly on your own.
Paying for treatment at Volunteer Behavioral Health
Volunteer Behavioral Health reports accepting Medicaid, Medicare, Private insurance, TRICARE / VA, Sliding scale, Self-pay. With Tennessee Medicaid, treatment is usually covered at little or no cost, though some levels of care need prior authorization. Most private plans must cover substance use treatment on terms comparable to other medical care under federal parity law. A sliding fee scale is available, so bring proof of income.
Distance to specialized care from Chattanooga
Measured from the population center of Hamilton County, using SAMHSA locator data mapped by FindRehabMap:
- Nearest medical detox: Chattanooga, about 4.8 miles
- Nearest methadone clinic (OTP): Chattanooga, about 4.1 miles (10 within 25 miles)
- Nearest buprenorphine (Suboxone) provider: Chattanooga, about 2.8 miles (26 within 25 miles)
See the Hamilton County treatment map, methadone clinics near Hamilton County and Suboxone doctors near Hamilton County.
Frequently asked questions
What services does Volunteer Behavioral Health offer?
Volunteer Behavioral Health reports these levels of care to SAMHSA: Outpatient, Dual diagnosis. Call to confirm current services and openings.
Does Volunteer Behavioral Health accept insurance?
It reports accepting Medicaid, Medicare, Private insurance, TRICARE / VA, Sliding scale, Self-pay. Ask whether your specific plan is in network before admission.
Where is Volunteer Behavioral Health located?
420 West Bell Avenue, Chattanooga, TN 37405.
How far is the nearest medical detox from Chattanooga?
From the center of Hamilton County, the closest program offering medical detox is in Chattanooga, about 4.8 miles away (straight-line), based on SAMHSA locator data mapped by FindRehabMap.
Other treatment facilities in Chattanooga
Centerstone Chattanooga Clinic
6110 Shallowford Road, Chattanooga, TN 37421
Centerstone Chattanooga Clinic
6110 Shallowford Road, Chattanooga, TN 37421
Centerstone Tennessee Virtual Clinic
6110 Shallowford Road, Chattanooga, TN 37421
Chattanooga Recovery Center
13 W Kent St, Chattanooga, TN 37405
Clarvida of Southeastern TN
3917 Volunteer Drive, Chattanooga, TN 37416
See all 37 facilities in Chattanooga · Detox · Residential · Outpatient · Intensive outpatient · MAT · Accepts Medicaid
Last reviewed 2026-10-06. Facility details come from SAMHSA's FindTreatment.gov locator and facility-provided information. Confirm services, availability and payment directly with the facility.