Novant Health New Hanover
Also known as Regional Medical Center
Hospital inpatientDual diagnosisMedicaidMedicarePrivate insuranceTRICARE / VASelf-pay
Services reported to SAMHSA
- Levels of care
- Hospital inpatient/24-hour hospital inpatient
- Treatment focus
- Mental health treatment · Treatment for co-occurring disorders plus serious mental illness (SMI) in adults
- Facility type
- Separate inpatient psychiatric unit of a general hospital
- Medications used
- Chlorpromazine · Fluphenazine · Haloperidol · Loxapine · Perphenazine · Pimozide · Prochlorperazine · Thioridazine · Aripiprazole · Asenapine · Brexpiprazole · Cariprazine · Clozapine · IIoperidone · Lurasidone · Olanzapine · Paliperidone · Quetiapine · Risperidone · Ziprasidone · Nicotine replacement · Non-nicotine smoking/tobacco cessation · Antipsychotics used in treatment of SMI
- Treatment approaches
- Activity therapy · Cognitive behavioral therapy · Couples/family therapy · Electroconvulsive therapy · Group therapy · Integrated Mental and Substance Use Disorder treatment · Individual psychotherapy · Abnormal involuntary movement scale
- Education and counseling
- Smoking/vaping/tobacco cessation counseling
- Ages accepted
- Young Adults · Adults · Seniors
- Payment accepted
- Community Mental Health Block Grants · IHS/Tribal/Urban (ITU) funds · Medicare · Medicaid · Federal military insurance (e.g., TRICARE) · Private health insurance · Cash or self-payment · State-financed health insurance plan other than Medicaid · State mental health agency (or equivalent) funds · U.S. Department of VA funds
- Ownership
- Private non-profit organization
- Other services
- Diet and exercise counseling
Questions to ask Novant Health New Hanover
- Is my specific plan in network, and do you need prior authorization before admission?
- How long is the typical residential stay, and can family visit?
- If I need medication for opioid or alcohol use disorder, do you prescribe it or refer out?
- Do you treat mental health conditions such as depression or anxiety at the same time?
- Is there a waitlist, and how soon can you do an assessment?
- What happens after the program ends: aftercare, alumni groups or step-down care?
Also confirm the facility is licensed by North Carolina. If you are withdrawing from alcohol or benzodiazepines, ask about medical detox; do not stop suddenly on your own.
Paying for treatment at Novant Health New Hanover
Novant Health New Hanover reports accepting Medicaid, Medicare, Private insurance, TRICARE / VA, Self-pay. With North Carolina Medicaid, treatment is usually covered at little or no cost, though some levels of care need prior authorization. Most private plans must cover substance use treatment on terms comparable to other medical care under federal parity law.
Frequently asked questions
What services does Novant Health New Hanover offer?
Novant Health New Hanover reports these levels of care to SAMHSA: Hospital inpatient, Dual diagnosis. Call to confirm current services and openings.
Does Novant Health New Hanover accept insurance?
It reports accepting Medicaid, Medicare, Private insurance, TRICARE / VA, Self-pay. Ask whether your specific plan is in network before admission.
Where is Novant Health New Hanover located?
2131 South 17th Street, Wilmington, NC 28401.
How far is the nearest medical detox from Wilmington?
From the center of New Hanover County, the closest program offering medical detox is in Wilmington, about 3.1 miles away (straight-line), based on SAMHSA locator data mapped by FindRehabMap.
Other treatment facilities in Wilmington
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See all 35 facilities in Wilmington · Residential · Outpatient · Intensive outpatient · MAT · Methadone · Accepts Medicaid
Last reviewed 2026-10-06. Facility details come from SAMHSA's FindTreatment.gov locator and facility-provided information. Confirm services, availability and payment directly with the facility.