Preferred Choice Healthcare

Address: 116 Lee Street, Shelby, NC 28150 · Map

Phone: (704) 487-4000

Website: pchnc.com

OutpatientIntensive outpatientDual diagnosisMedicaidMedicarePrivate insuranceTRICARE / VASelf-pay

Services reported to SAMHSA

Levels of care
Intensive outpatient treatment · Regular outpatient treatment
Treatment focus
Substance use treatment · Treatment for co-occurring disorders plus serious mental illness (SMI) in adults · Treatment for co-occurring disorders plus serious emotional disturbance (SED) in children
Opioid treatment
Accepts clients using MAT but prescribed elsewhere
Treatment approaches
Anger management · Brief intervention · Cognitive behavioral therapy · Contingency management/motivational incentives · Motivational interviewing · Matrix Model · Relapse prevention · Substance use disorder counseling · Telemedicine/telehealth therapy · Trauma-related counseling · 12-step facilitation
Education and counseling
Substance use disorder education · Smoking/vaping/tobacco cessation counseling · Individual counseling · Group counseling · Family counseling · Marital/couples counseling
Special programs
Adolescents · Young adults · Adult women · Adult men · Criminal justice (other than DUI/DWI)/Forensic clients · Clients with co-occurring mental and substance use disorders
Ages accepted
Children/Adolescents · Young Adults · Seniors
Genders accepted
Female · Male
Payment accepted
Federal, or any government funding for substance use treatment programs · Medicare · Medicaid · Federal military insurance (e.g., TRICARE) · Private health insurance · Cash or self-payment · State-financed health insurance plan other than Medicaid
Licensing and accreditation
State mental health department · State department of health · Commission on Accreditation of Rehabilitation Facilities (CARF)
Ownership
Private non-profit organization
Transitional services
Aftercare/continuing care · Discharge Planning
Other services
Mental health services · Social skills development · Suicide prevention services
Language services
Sign language services for the deaf and hard of hearing

Facility-provided information

Care offered
Outpatient · Co-Occurring Mental Health
Substances treated
Co-Occurring Disorders · Drug Addiction · Smoking Cessation
Conditions treated
Anger · Gambling
Therapies
1-on-1 Counseling · Cognitive Behavioral Therapy · Family Therapy · Group Therapy · Life Skills · Online Therapy · Relapse Prevention Counseling · Trauma-Specific Therapy · Twelve Step Facilitation
Approaches
Twelve Step
Who it serves
Adolescents · Men · Older Adults · Women
Aftercare
Continuing Care · Intensive Outpatient Program · Outpatient Treatment
Languages
English

Questions to ask Preferred Choice Healthcare

Also confirm the facility is licensed by North Carolina (this facility reports accreditation). If you are withdrawing from alcohol or benzodiazepines, ask about medical detox; do not stop suddenly on your own.

Paying for treatment at Preferred Choice Healthcare

Preferred Choice Healthcare reports accepting Medicaid, Medicare, Private insurance, TRICARE / VA, Self-pay. With North Carolina Medicaid, treatment is usually covered at little or no cost, though some levels of care need prior authorization. Most private plans must cover substance use treatment on terms comparable to other medical care under federal parity law.

Distance to specialized care from Shelby

Measured from the population center of Cleveland County, using SAMHSA locator data mapped by FindRehabMap:

See the Cleveland County treatment map, methadone clinics near Cleveland County and Suboxone doctors near Cleveland County.

Frequently asked questions

What services does Preferred Choice Healthcare offer?

Preferred Choice Healthcare reports these levels of care to SAMHSA: Outpatient, Intensive outpatient, Dual diagnosis. Call to confirm current services and openings.

Does Preferred Choice Healthcare accept insurance?

It reports accepting Medicaid, Medicare, Private insurance, TRICARE / VA, Self-pay. Ask whether your specific plan is in network before admission.

Where is Preferred Choice Healthcare located?

116 Lee Street, Shelby, NC 28150.

How far is the nearest medical detox from Shelby?

From the center of Cleveland County, the closest program offering medical detox is in Gastonia, about 21 miles away (straight-line), based on SAMHSA locator data mapped by FindRehabMap.

Other treatment facilities in Shelby

See all 14 facilities in Shelby · Outpatient · MAT · Accepts Medicaid · Accepts Medicare · Private insurance · Sliding scale

Last reviewed 2026-10-06. Facility details come from SAMHSA's FindTreatment.gov locator and facility-provided information. Confirm services, availability and payment directly with the facility.

Talk to a treatment provider 24/7: (844) 213-1981