Preferred Choice Healthcare
OutpatientIntensive outpatientDual diagnosisMedicaidMedicarePrivate insuranceTRICARE / VASelf-pay
Services reported to SAMHSA
- Levels of care
- Intensive outpatient treatment · Regular outpatient treatment
- Treatment focus
- Substance use treatment · Treatment for co-occurring disorders plus serious mental illness (SMI) in adults · Treatment for co-occurring disorders plus serious emotional disturbance (SED) in children
- Opioid treatment
- Accepts clients using MAT but prescribed elsewhere
- Treatment approaches
- Anger management · Brief intervention · Cognitive behavioral therapy · Contingency management/motivational incentives · Motivational interviewing · Matrix Model · Relapse prevention · Substance use disorder counseling · Telemedicine/telehealth therapy · Trauma-related counseling · 12-step facilitation
- Education and counseling
- Substance use disorder education · Smoking/vaping/tobacco cessation counseling · Individual counseling · Group counseling · Family counseling · Marital/couples counseling
- Special programs
- Adolescents · Young adults · Adult women · Adult men · Criminal justice (other than DUI/DWI)/Forensic clients · Clients with co-occurring mental and substance use disorders
- Ages accepted
- Children/Adolescents · Young Adults · Seniors
- Genders accepted
- Female · Male
- Payment accepted
- Federal, or any government funding for substance use treatment programs · Medicare · Medicaid · Federal military insurance (e.g., TRICARE) · Private health insurance · Cash or self-payment · State-financed health insurance plan other than Medicaid
- Licensing and accreditation
- State mental health department · State department of health · Commission on Accreditation of Rehabilitation Facilities (CARF)
- Ownership
- Private non-profit organization
- Transitional services
- Aftercare/continuing care · Discharge Planning
- Other services
- Mental health services · Social skills development · Suicide prevention services
- Language services
- Sign language services for the deaf and hard of hearing
Facility-provided information
- Care offered
- Outpatient · Co-Occurring Mental Health
- Substances treated
- Co-Occurring Disorders · Drug Addiction · Smoking Cessation
- Conditions treated
- Anger · Gambling
- Therapies
- 1-on-1 Counseling · Cognitive Behavioral Therapy · Family Therapy · Group Therapy · Life Skills · Online Therapy · Relapse Prevention Counseling · Trauma-Specific Therapy · Twelve Step Facilitation
- Approaches
- Twelve Step
- Who it serves
- Adolescents · Men · Older Adults · Women
- Aftercare
- Continuing Care · Intensive Outpatient Program · Outpatient Treatment
- Languages
- English
Questions to ask Preferred Choice Healthcare
- Is my specific plan in network, and do you need prior authorization before admission?
- How many hours a week is the outpatient or IOP schedule, and are evening groups available?
- If I need medication for opioid or alcohol use disorder, do you prescribe it or refer out?
- Do you treat mental health conditions such as depression or anxiety at the same time?
- Is there a waitlist, and how soon can you do an assessment?
- What happens after the program ends: aftercare, alumni groups or step-down care?
Also confirm the facility is licensed by North Carolina (this facility reports accreditation). If you are withdrawing from alcohol or benzodiazepines, ask about medical detox; do not stop suddenly on your own.
Paying for treatment at Preferred Choice Healthcare
Preferred Choice Healthcare reports accepting Medicaid, Medicare, Private insurance, TRICARE / VA, Self-pay. With North Carolina Medicaid, treatment is usually covered at little or no cost, though some levels of care need prior authorization. Most private plans must cover substance use treatment on terms comparable to other medical care under federal parity law.
Frequently asked questions
What services does Preferred Choice Healthcare offer?
Preferred Choice Healthcare reports these levels of care to SAMHSA: Outpatient, Intensive outpatient, Dual diagnosis. Call to confirm current services and openings.
Does Preferred Choice Healthcare accept insurance?
It reports accepting Medicaid, Medicare, Private insurance, TRICARE / VA, Self-pay. Ask whether your specific plan is in network before admission.
Where is Preferred Choice Healthcare located?
116 Lee Street, Shelby, NC 28150.
How far is the nearest medical detox from Shelby?
From the center of Cleveland County, the closest program offering medical detox is in Gastonia, about 21 miles away (straight-line), based on SAMHSA locator data mapped by FindRehabMap.
Other treatment facilities in Shelby
400 West Marion Street, Shelby, NC 28150
Partial hospitalizationDual diagnosisMedicaidPrivate insuranceSliding scaleSelf-pay
Call (704) 366-8712Details
222 North Lafayette Street, Shelby, NC 28150
OutpatientDual diagnosisMedicaidPrivate insuranceSliding scaleSelf-pay
Call (704) 419-2186Details
222 North Lafayette Street, Shelby, NC 28150
OutpatientDual diagnosisMedicaidPrivate insuranceSliding scaleSelf-pay
Call (704) 419-2186Details
117 West Marion Street, Shelby, NC 28152
OutpatientDual diagnosisMedicaidMedicarePrivate insuranceSelf-pay
Call (828) 322-5915Details
117 West Marion Street, Shelby, NC 28152
OutpatientMATSober livingDual diagnosisMedicaidMedicarePrivate insuranceTRICARE / VA
Call (828) 322-5915Details
201 West Marion Street, Shelby, NC 28150
OutpatientDual diagnosisMedicaidMedicarePrivate insuranceSelf-pay
Call (866) 272-7826Details
See all 14 facilities in Shelby · Outpatient · MAT · Accepts Medicaid · Accepts Medicare · Private insurance · Sliding scale
Last reviewed 2026-10-06. Facility details come from SAMHSA's FindTreatment.gov locator and facility-provided information. Confirm services, availability and payment directly with the facility.