Alexander Youth Network
400 West Marion Street, Shelby, NC 28150
Preferred Choice Healthcare
Services reported to SAMHSA
- Levels of care
- Outpatient
- Treatment focus
- Substance use treatment · Mental health treatment · Treatment for co-occurring disorders plus serious mental illness (SMI) in adults · Treatment for co-occurring disorders plus serious emotional disturbance (SED) in children
- Facility type
- Outpatient mental health facility
- Treatment approaches
- Activity therapy · Cognitive behavioral therapy · Couples/family therapy · Group therapy · Integrated Mental and Substance Use Disorder treatment · Individual psychotherapy · Telemedicine/telehealth therapy · Abnormal involuntary movement scale
- Special programs
- Young adults · Seniors or older adults · Veterans · Active duty military · Members of military families · Criminal justice (other than DUI/DWI)/Forensic clients · Clients with co-occurring mental and substance use disorders · Clients with HIV or AIDS · Clients who have experienced intimate partner violence, domestic violence · Clients who have experienced trauma · Persons with traumatic brain injury (TBI) · Persons with Alzheimer's or dementia · Persons with eating disorders · Persons experiencing first-episode psychosis · Persons with post-traumatic stress disorder (PTSD) · Children/adolescents with serious emotional disturbance (SED) · Persons 18 and older with serious mental illness (SMI)
- Ages accepted
- Children/Adolescents · Young Adults · Adults · Seniors
- Payment accepted
- County or local government funds · Medicare · Medicaid · Federal military insurance (e.g., TRICARE) · Other State funds · Private health insurance · Cash or self-payment · State-financed health insurance plan other than Medicaid
- Licensing and accreditation
- Mental Health Clinic or Mental Health Center
- Ownership
- Private non-profit organization
- Other services
- Court-ordered outpatient treatment · Family psychoeducation
Questions to ask Preferred Choice Healthcare
- Is my specific plan in network, and do you need prior authorization before admission?
- How many hours a week is the outpatient or IOP schedule, and are evening groups available?
- If I need medication for opioid or alcohol use disorder, do you prescribe it or refer out?
- Do you treat mental health conditions such as depression or anxiety at the same time?
- Is there a waitlist, and how soon can you do an assessment?
- What happens after the program ends: aftercare, alumni groups or step-down care?
Also confirm the facility is licensed by North Carolina. If you are withdrawing from alcohol or benzodiazepines, ask about medical detox; do not stop suddenly on your own.
Paying for treatment at Preferred Choice Healthcare
Preferred Choice Healthcare reports accepting Medicaid, Medicare, Private insurance, TRICARE / VA, Self-pay. With North Carolina Medicaid, treatment is usually covered at little or no cost, though some levels of care need prior authorization. Most private plans must cover substance use treatment on terms comparable to other medical care under federal parity law.
Distance to specialized care from Shelby
Measured from the population center of Cleveland County, using SAMHSA locator data mapped by FindRehabMap:
- Nearest medical detox: Gastonia, about 21 miles
- Nearest methadone clinic (OTP): Shelby, about 1.4 miles (6 within 25 miles)
- Nearest buprenorphine (Suboxone) provider: Shelby, about 1.4 miles (11 within 25 miles)
See the Cleveland County treatment map, methadone clinics near Cleveland County and Suboxone doctors near Cleveland County.
Frequently asked questions
What services does Preferred Choice Healthcare offer?
Preferred Choice Healthcare reports these levels of care to SAMHSA: Outpatient, Dual diagnosis. Call to confirm current services and openings.
Does Preferred Choice Healthcare accept insurance?
It reports accepting Medicaid, Medicare, Private insurance, TRICARE / VA, Self-pay. Ask whether your specific plan is in network before admission.
Where is Preferred Choice Healthcare located?
116 Lee Street, Shelby, NC 28150.
How far is the nearest medical detox from Shelby?
From the center of Cleveland County, the closest program offering medical detox is in Gastonia, about 21 miles away (straight-line), based on SAMHSA locator data mapped by FindRehabMap.
Other treatment facilities in Shelby
Carolina Services
222 North Lafayette Street, Shelby, NC 28150
Carolina Services
222 North Lafayette Street, Shelby, NC 28150
Integrated Care of Greater Hickory
117 West Marion Street, Shelby, NC 28152
Integrated Care of Greater Hickory
117 West Marion Street, Shelby, NC 28152
Monarch
201 West Marion Street, Shelby, NC 28150
See all 14 facilities in Shelby · Outpatient · MAT · Accepts Medicaid · Accepts Medicare · Private insurance · Sliding scale
Last reviewed 2026-10-06. Facility details come from SAMHSA's FindTreatment.gov locator and facility-provided information. Confirm services, availability and payment directly with the facility.