Action for a Better Community

Also known as New Directions CD Outpatient Clinic

Address: 33 Chestnut Street, Rochester, NY 14604 · Map

Website: abcinfo.org

OutpatientMATDual diagnosisMedicaidMedicarePrivate insuranceSliding scaleSelf-pay

About Action for a Better Community

ABC New Directions is an outpatient rehabilitation center designed to support individuals dealing with alcohol and drug challenges. The clinic serves clients across all age groups and provides a range of services, including assessments, one-on-one and group therapy, and Medication Assisted Treatment (MAT). The center is also recognized for involving and encouraging both clients and their loved ones throughout the recovery process.

The care model is based on trauma-informed principles, recognizing that addiction impacts not only the individual, but the entire family system. Therapeutic services such as relapse prevention, family counseling, and recovery management are used to help clients maintain progress and build lasting stability. Together, these options provide practical skills for healing, remaining free from substances, and developing healthier patterns of living.

ABC New Directions additionally offers evening and weekend appointments, DWI evaluations, gender-specific group sessions, and assistance with work readiness. The program works closely with community partners to improve access to services and strengthen long-term support. By combining everyday coping tools with local connections, clients are better able to regain control and continue moving forward.

Services reported to SAMHSA

Levels of care
Outpatient methadone/buprenorphine or naltrexone treatment · Regular outpatient treatment
Treatment focus
Substance use treatment
Opioid treatment
Buprenorphine maintenance · Prescribes buprenorphine · Prescribes naltrexone · Relapse prevention with naltrexone · Accepts clients using MAT but prescribed elsewhere · Maintenance service with medically supervised withdrawal after stabilization
Medications used
Disulfiram · Buprenorphine with naloxone · Buprenorphine without naloxone · Buprenorphine (extended-release, injectable) · Naltrexone (oral) · Naltrexone (extended-release, injectable) · Medication for mental disorders · Nicotine replacement · Non-nicotine smoking/tobacco cessation
Treatment approaches
Anger management · Brief intervention · Cognitive behavioral therapy · Contingency management/motivational incentives · Motivational interviewing · Relapse prevention · Substance use disorder counseling · Telemedicine/telehealth therapy · Trauma-related counseling · 12-step facilitation
Education and counseling
HIV or AIDS education, counseling, or support · Hepatitis education, counseling, or support · Health education services other than HIV/AIDS or hepatitis · Substance use disorder education · Smoking/vaping/tobacco cessation counseling · Individual counseling · Group counseling · Family counseling · Marital/couples counseling · Vocational training or educational support (for example, high school coursework, GED preparation, etc.)
Special programs
Young adults · Adult women · Adult men · Seniors or older adults · Criminal justice (other than DUI/DWI)/Forensic clients · Clients with co-occurring mental and substance use disorders · Clients with co-occurring pain and substance use disorders · Clients with HIV or AIDS · Clients who have experienced sexual abuse · Clients who have experienced intimate partner violence, domestic violence · Clients who have experienced trauma
Exclusive programs
Specially designed program for DUI/DWI clients
Ages accepted
Children/Adolescents · Young Adults · Adults · Seniors
Genders accepted
Female · Male
Payment accepted
Medicare · Medicaid · Private health insurance · Cash or self-payment · State-financed health insurance plan other than Medicaid
Payment assistance
Payment assistance (check with facility for details) · Sliding fee scale (fee is based on income and other factors)
Licensing and accreditation
State substance use treatment agency
Ownership
Private non-profit organization
Recovery support
Self-help groups · Housing services · Assistance with obtaining social services · Recovery coach · Mentoring/peer support · Employment counseling or training
Transitional services
Aftercare/continuing care · Discharge Planning · Naloxone and overdose education · Outcome follow-up after discharge
Other services
Case management service · Domestic violence services, including family or partner · Early intervention for HIV · Mental health services · Social skills development · Transportation assistance · Suicide prevention services

Facility-provided information

Care offered
Outpatient
Substances treated
Benzodiazepines · Co-Occurring Disorders · Cocaine · Drug Addiction · Heroin · Methamphetamine · Opioids · Prescription Drugs · Synthetic Drugs
Conditions treated
Anger · Trauma
Therapies
1-on-1 Counseling · Family Therapy · Group Therapy · Life Skills · Medication-Assisted Treatment · Relapse Prevention Counseling · Trauma-Specific Therapy
Approaches
Gender-Specific · Individual Treatment · Trauma Informed
Who it serves
Men · Men and Women · Women
Aftercare
Employment Counseling · Outpatient Treatment · Recovery Coach · Support Meetings
Languages
English · Spanish

Questions to ask Action for a Better Community

Also confirm the facility is licensed by New York. If you are withdrawing from alcohol or benzodiazepines, ask about medical detox; do not stop suddenly on your own.

Paying for treatment at Action for a Better Community

Action for a Better Community reports accepting Medicaid, Medicare, Private insurance, Sliding scale, Self-pay. With New York Medicaid, treatment is usually covered at little or no cost, though some levels of care need prior authorization. Most private plans must cover substance use treatment on terms comparable to other medical care under federal parity law. A sliding fee scale is available, so bring proof of income.

Distance to specialized care from Rochester

Measured from the population center of Monroe County, using SAMHSA locator data mapped by FindRehabMap:

See the Monroe County treatment map, methadone clinics near Monroe County and Suboxone doctors near Monroe County.

Frequently asked questions

What services does Action for a Better Community offer?

Action for a Better Community reports these levels of care to SAMHSA: Outpatient, MAT, Dual diagnosis. Call to confirm current services and openings.

Does Action for a Better Community accept insurance?

It reports accepting Medicaid, Medicare, Private insurance, Sliding scale, Self-pay. Ask whether your specific plan is in network before admission.

Where is Action for a Better Community located?

33 Chestnut Street, Rochester, NY 14604.

How far is the nearest medical detox from Rochester?

From the center of Monroe County, the closest program offering medical detox is in Rochester, about 1.3 miles away (straight-line), based on SAMHSA locator data mapped by FindRehabMap.

Other treatment facilities in Rochester

Cody

407 Frederick Douglass Street, Rochester, NY 14608

ResidentialSober livingDual diagnosisMedicaidPrivate insuranceTRICARE / VASliding scale

Call (585) 546-4670Details

See all 51 facilities in Rochester · Detox · Residential · Outpatient · MAT · Methadone · Accepts Medicaid

Last reviewed 2026-10-06. Facility details come from SAMHSA's FindTreatment.gov locator and facility-provided information. Confirm services, availability and payment directly with the facility.

Talk to a treatment provider 24/7: (844) 213-1981