Action for a Better Community
Also known as New Directions CD Outpatient Clinic
Address: 33 Chestnut Street, Rochester, NY 14604 · Map
Website: abcinfo.org
OutpatientMATDual diagnosisMedicaidMedicarePrivate insuranceSliding scaleSelf-pay
About Action for a Better Community
ABC New Directions is an outpatient rehabilitation center designed to support individuals dealing with alcohol and drug challenges. The clinic serves clients across all age groups and provides a range of services, including assessments, one-on-one and group therapy, and Medication Assisted Treatment (MAT). The center is also recognized for involving and encouraging both clients and their loved ones throughout the recovery process.
The care model is based on trauma-informed principles, recognizing that addiction impacts not only the individual, but the entire family system. Therapeutic services such as relapse prevention, family counseling, and recovery management are used to help clients maintain progress and build lasting stability. Together, these options provide practical skills for healing, remaining free from substances, and developing healthier patterns of living.
ABC New Directions additionally offers evening and weekend appointments, DWI evaluations, gender-specific group sessions, and assistance with work readiness. The program works closely with community partners to improve access to services and strengthen long-term support. By combining everyday coping tools with local connections, clients are better able to regain control and continue moving forward.
Services reported to SAMHSA
- Levels of care
- Outpatient methadone/buprenorphine or naltrexone treatment · Regular outpatient treatment
- Treatment focus
- Substance use treatment
- Opioid treatment
- Buprenorphine maintenance · Prescribes buprenorphine · Prescribes naltrexone · Relapse prevention with naltrexone · Accepts clients using MAT but prescribed elsewhere · Maintenance service with medically supervised withdrawal after stabilization
- Medications used
- Disulfiram · Buprenorphine with naloxone · Buprenorphine without naloxone · Buprenorphine (extended-release, injectable) · Naltrexone (oral) · Naltrexone (extended-release, injectable) · Medication for mental disorders · Nicotine replacement · Non-nicotine smoking/tobacco cessation
- Treatment approaches
- Anger management · Brief intervention · Cognitive behavioral therapy · Contingency management/motivational incentives · Motivational interviewing · Relapse prevention · Substance use disorder counseling · Telemedicine/telehealth therapy · Trauma-related counseling · 12-step facilitation
- Education and counseling
- HIV or AIDS education, counseling, or support · Hepatitis education, counseling, or support · Health education services other than HIV/AIDS or hepatitis · Substance use disorder education · Smoking/vaping/tobacco cessation counseling · Individual counseling · Group counseling · Family counseling · Marital/couples counseling · Vocational training or educational support (for example, high school coursework, GED preparation, etc.)
- Special programs
- Young adults · Adult women · Adult men · Seniors or older adults · Criminal justice (other than DUI/DWI)/Forensic clients · Clients with co-occurring mental and substance use disorders · Clients with co-occurring pain and substance use disorders · Clients with HIV or AIDS · Clients who have experienced sexual abuse · Clients who have experienced intimate partner violence, domestic violence · Clients who have experienced trauma
- Exclusive programs
- Specially designed program for DUI/DWI clients
- Ages accepted
- Children/Adolescents · Young Adults · Adults · Seniors
- Genders accepted
- Female · Male
- Payment accepted
- Medicare · Medicaid · Private health insurance · Cash or self-payment · State-financed health insurance plan other than Medicaid
- Payment assistance
- Payment assistance (check with facility for details) · Sliding fee scale (fee is based on income and other factors)
- Licensing and accreditation
- State substance use treatment agency
- Ownership
- Private non-profit organization
- Recovery support
- Self-help groups · Housing services · Assistance with obtaining social services · Recovery coach · Mentoring/peer support · Employment counseling or training
- Transitional services
- Aftercare/continuing care · Discharge Planning · Naloxone and overdose education · Outcome follow-up after discharge
- Other services
- Case management service · Domestic violence services, including family or partner · Early intervention for HIV · Mental health services · Social skills development · Transportation assistance · Suicide prevention services
Facility-provided information
- Care offered
- Outpatient
- Substances treated
- Benzodiazepines · Co-Occurring Disorders · Cocaine · Drug Addiction · Heroin · Methamphetamine · Opioids · Prescription Drugs · Synthetic Drugs
- Conditions treated
- Anger · Trauma
- Therapies
- 1-on-1 Counseling · Family Therapy · Group Therapy · Life Skills · Medication-Assisted Treatment · Relapse Prevention Counseling · Trauma-Specific Therapy
- Approaches
- Gender-Specific · Individual Treatment · Trauma Informed
- Who it serves
- Men · Men and Women · Women
- Aftercare
- Employment Counseling · Outpatient Treatment · Recovery Coach · Support Meetings
- Languages
- English · Spanish
Questions to ask Action for a Better Community
- Is my specific plan in network, and do you need prior authorization before admission?
- How many hours a week is the outpatient or IOP schedule, and are evening groups available?
- Which medications do you prescribe (buprenorphine, methadone, naltrexone), and can I continue a medication I already take?
- Do you treat mental health conditions such as depression or anxiety at the same time?
- Is there a waitlist, and how soon can you do an assessment?
- What happens after the program ends: aftercare, alumni groups or step-down care?
Also confirm the facility is licensed by New York. If you are withdrawing from alcohol or benzodiazepines, ask about medical detox; do not stop suddenly on your own.
Paying for treatment at Action for a Better Community
Action for a Better Community reports accepting Medicaid, Medicare, Private insurance, Sliding scale, Self-pay. With New York Medicaid, treatment is usually covered at little or no cost, though some levels of care need prior authorization. Most private plans must cover substance use treatment on terms comparable to other medical care under federal parity law. A sliding fee scale is available, so bring proof of income.
Frequently asked questions
What services does Action for a Better Community offer?
Action for a Better Community reports these levels of care to SAMHSA: Outpatient, MAT, Dual diagnosis. Call to confirm current services and openings.
Does Action for a Better Community accept insurance?
It reports accepting Medicaid, Medicare, Private insurance, Sliding scale, Self-pay. Ask whether your specific plan is in network before admission.
Where is Action for a Better Community located?
33 Chestnut Street, Rochester, NY 14604.
How far is the nearest medical detox from Rochester?
From the center of Monroe County, the closest program offering medical detox is in Rochester, about 1.3 miles away (straight-line), based on SAMHSA locator data mapped by FindRehabMap.
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Last reviewed 2026-10-06. Facility details come from SAMHSA's FindTreatment.gov locator and facility-provided information. Confirm services, availability and payment directly with the facility.