1500 Broadway
1500 Broadway, Buffalo, NY 14212
Crisis Services Buffalo
Address: 100 River Rock Dr Suite 300, Buffalo, NY 14207 · Map
Phone: (716) 834-2310
Website: crisisservices.org
About Crisis Services Buffalo
Crisis Services in Erie County, New York provides free, all-encompassing mental health assistance for people experiencing urgent emotional distress. The program is designed to respond to situations such as emotional crises, suicidal thoughts, and other psychiatric emergencies. Using a 24-hour crisis hotline and a Mobile Outreach Program, the center delivers rapid help and mental health screening to calm situations and guide individuals toward the most suitable next steps in care.
Those seeking help can access no-cost services that may include phone-based assessments, in-person evaluations, lethality screening, and short-term transitional support from both peers and clinicians while a person stabilizes after a crisis. The Mobile Outreach Program focuses on community-centered support, bringing services to homes, schools, or other safe settings. A key goal is to reduce the need for hospital or jail placement by supporting individuals in the community whenever that is possible and appropriate.
Crisis Services takes a holistic, prevention-focused approach that connects immediate emergency response with longer-term follow-up. By working alongside law enforcement and local community partners, the organization helps maintain ongoing care and builds a support system adapted to each person’s individual needs.
Facility-provided information
- Care offered
- Outpatient
- Substances treated
- Drug Addiction
- Conditions treated
- Anxiety · Bipolar · Depression · Narcissism · Personality Disorders · Post Traumatic Stress Disorder · Schizophrenia · Stress · Suicidality
- Therapies
- 1-on-1 Counseling · Family Therapy · Psychoeducation · Relapse Prevention Counseling
- Approaches
- Evidence-Based · Holistic · Individual Treatment · Medical
- Who it serves
- Adolescents · Boys · Children · Girls · Men · Men and Women · Women
- Aftercare
- Continuing Care · Discharge Planning · Outpatient Treatment
- Languages
- English · Spanish
Questions to ask Crisis Services Buffalo
- What does treatment cost without insurance, and do you offer a payment plan or sliding fee?
- How many hours a week is the outpatient or IOP schedule, and are evening groups available?
- If I need medication for opioid or alcohol use disorder, do you prescribe it or refer out?
- Is there a waitlist, and how soon can you do an assessment?
- What happens after the program ends: aftercare, alumni groups or step-down care?
Also confirm the facility is licensed by New York. If you are withdrawing from alcohol or benzodiazepines, ask about medical detox; do not stop suddenly on your own.
Paying for treatment at Crisis Services Buffalo
Crisis Services Buffalo did not report which payment types it accepts. If you have Medicaid, ask whether the facility accepts your New York Medicaid plan or can refer you to one that does. Most private plans must cover substance use treatment on terms comparable to other medical care under federal parity law.
Distance to specialized care from Buffalo
Measured from the population center of Erie County, using SAMHSA locator data mapped by FindRehabMap:
- Nearest medical detox: Buffalo, about 1.6 miles
- Nearest methadone clinic (OTP): Buffalo, about 3.1 miles (10 within 25 miles)
- Nearest buprenorphine (Suboxone) provider: Buffalo, about 1.3 miles (44 within 25 miles)
See the Erie County treatment map, methadone clinics near Erie County and Suboxone doctors near Erie County.
Frequently asked questions
What services does Crisis Services Buffalo offer?
Crisis Services Buffalo reports these levels of care to SAMHSA: Outpatient. Call to confirm current services and openings.
Does Crisis Services Buffalo accept insurance?
Payment information was not reported. Call the facility and ask about insurance, Medicaid and self-pay rates.
Where is Crisis Services Buffalo located?
100 River Rock Dr Suite 300, Buffalo, NY 14207.
How far is the nearest medical detox from Buffalo?
From the center of Erie County, the closest program offering medical detox is in Buffalo, about 1.6 miles away (straight-line), based on SAMHSA locator data mapped by FindRehabMap.
Other treatment facilities in Buffalo
Baker Hall
790 Ridge Road, Buffalo, NY 14218
Beacon Center
295 Main Street, Buffalo, NY 14203
Beacon Center
3354 Sheridan Drive, Buffalo, NY 14226
Beacon Center Buffalo
295 Main Street, Suite 105, Buffalo, NY 14203
BestSelf Behavioral Health
1050 Niagara Street, Buffalo, NY 14213
See all 91 facilities in Buffalo · Detox · Residential · Outpatient · MAT · Methadone · Accepts Medicaid
Last reviewed 2026-10-06. Facility details come from SAMHSA's FindTreatment.gov locator and facility-provided information. Confirm services, availability and payment directly with the facility.