Arbour Counseling Services
OutpatientPartial hospitalizationDual diagnosisMedicaidMedicarePrivate insuranceSelf-pay
About Arbour Counseling Services
Comprehensive outpatient care for mental health and substance use concerns, including thorough evaluations, individual therapy, group counseling, and medication management for people of all ages.
Services reported to SAMHSA
- Levels of care
- Partial hospitalization/day treatment
- Treatment focus
- Substance use treatment · Mental health treatment · Treatment for co-occurring disorders plus serious mental illness (SMI) in adults · Treatment for co-occurring disorders plus serious emotional disturbance (SED) in children
- Facility type
- Outpatient mental health facility
- Medications used
- Haloperidol · Perphenazine · Prochlorperazine · Clozapine · Lurasidone · Olanzapine · Olanzapine/Fluoxetine combination · Paliperidone · Quetiapine · Risperidone · Ziprasidone · Nicotine replacement · Non-nicotine smoking/tobacco cessation · Antipsychotics used in treatment of SMI
- Treatment approaches
- Activity therapy · Cognitive behavioral therapy · Couples/family therapy · Dialectical behavior therapy · Group therapy · Integrated Mental and Substance Use Disorder treatment · Individual psychotherapy · Telemedicine/telehealth therapy · Abnormal involuntary movement scale
- Education and counseling
- Smoking/vaping/tobacco cessation counseling
- Ages accepted
- Children/Adolescents · Young Adults · Adults · Seniors
- Payment accepted
- Medicare · Medicaid · Private health insurance · Cash or self-payment · State-financed health insurance plan other than Medicaid
- Ownership
- Private for-profit organization
- Other services
- Court-ordered outpatient treatment · Family psychoeducation · Case management service · Suicide prevention services
- Language services
- Spanish · Sign language services for the deaf and hard of hearing · Other languages (excluding Spanish)
- Other languages
- Creole
Facility-provided information
- Care offered
- Outpatient
- Substances treated
- Co-Occurring Disorders · Drug Addiction · Smoking Cessation
- Conditions treated
- Anger
- Therapies
- 1-on-1 Counseling · Cognitive Behavioral Therapy · Family Therapy · Group Therapy · Life Skills · Nutrition Counseling · Online Therapy · Relapse Prevention Counseling · Trauma-Specific Therapy
- Who it serves
- Adolescents · Children · Men · Older Adults · Women · Young Adults
- Aftercare
- Continuing Care · Outpatient Treatment
- Languages
- English · Spanish
Questions to ask Arbour Counseling Services
- Is my specific plan in network, and do you need prior authorization before admission?
- How many hours a week is the outpatient or IOP schedule, and are evening groups available?
- If I need medication for opioid or alcohol use disorder, do you prescribe it or refer out?
- Do you treat mental health conditions such as depression or anxiety at the same time?
- Is there a waitlist, and how soon can you do an assessment?
- What happens after the program ends: aftercare, alumni groups or step-down care?
Also confirm the facility is licensed by Massachusetts. If you are withdrawing from alcohol or benzodiazepines, ask about medical detox; do not stop suddenly on your own.
Paying for treatment at Arbour Counseling Services
Arbour Counseling Services reports accepting Medicaid, Medicare, Private insurance, Self-pay. With Massachusetts Medicaid, treatment is usually covered at little or no cost, though some levels of care need prior authorization. Most private plans must cover substance use treatment on terms comparable to other medical care under federal parity law.
Frequently asked questions
What services does Arbour Counseling Services offer?
Arbour Counseling Services reports these levels of care to SAMHSA: Outpatient, Partial hospitalization, Dual diagnosis. Call to confirm current services and openings.
Does Arbour Counseling Services accept insurance?
It reports accepting Medicaid, Medicare, Private insurance, Self-pay. Ask whether your specific plan is in network before admission.
Where is Arbour Counseling Services located?
411 Chandler Street, Worcester, MA 01602.
How far is the nearest medical detox from Worcester?
From the center of Worcester County, the closest program offering medical detox is in Worcester, about 1.8 miles away (straight-line), based on SAMHSA locator data mapped by FindRehabMap.
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Last reviewed 2026-10-06. Facility details come from SAMHSA's FindTreatment.gov locator and facility-provided information. Confirm services, availability and payment directly with the facility.