Chd
246 Park Street, West Springfield, MA 01089
Chd
Also known as Outpatient Behavioral Health Servs
Address: 246 Park Street, West Springfield, MA 01089 · Map
Phone: (413) 737-1426
Intake: (844) 243-4357
Website: CHD.org
Services reported to SAMHSA
- Levels of care
- Outpatient
- Treatment focus
- Substance use treatment · Mental health treatment · Treatment for co-occurring disorders plus serious emotional disturbance (SED) in children
- Medications used
- Chlorpromazine · Fluphenazine · Haloperidol · Perphenazine · Aripiprazole · Lurasidone · Olanzapine · Quetiapine · Risperidone · Ziprasidone · Nicotine replacement · Non-nicotine smoking/tobacco cessation · Antipsychotics used in treatment of SMI
- Treatment approaches
- Activity therapy · Cognitive behavioral therapy · Couples/family therapy · Dialectical behavior therapy · Group therapy · Integrated Mental and Substance Use Disorder treatment · Individual psychotherapy · Telemedicine/telehealth therapy · Abnormal involuntary movement scale
- Education and counseling
- Smoking/vaping/tobacco cessation counseling
- Ages accepted
- Children/Adolescents · Young Adults · Adults · Seniors
- Payment accepted
- Federal Grants · Medicare · Medicaid · Federal military insurance (e.g., TRICARE) · Private health insurance · Cash or self-payment · State-financed health insurance plan other than Medicaid
- Payment assistance
- Payment assistance (check with facility for details) · Sliding fee scale (fee is based on income and other factors)
- Ownership
- Private non-profit organization
- Recovery support
- Housing services · Mentoring/peer support
- Other services
- Court-ordered outpatient treatment · Diet and exercise counseling · Family psychoeducation · Case management service · Integrated primary care services · Suicide prevention services
Questions to ask Chd
- Is my specific plan in network, and do you need prior authorization before admission?
- How many hours a week is the outpatient or IOP schedule, and are evening groups available?
- If I need medication for opioid or alcohol use disorder, do you prescribe it or refer out?
- Do you treat mental health conditions such as depression or anxiety at the same time?
- Is there a waitlist, and how soon can you do an assessment?
- What happens after the program ends: aftercare, alumni groups or step-down care?
Also confirm the facility is licensed by Massachusetts. If you are withdrawing from alcohol or benzodiazepines, ask about medical detox; do not stop suddenly on your own.
Paying for treatment at Chd
Chd reports accepting Medicaid, Medicare, Private insurance, TRICARE / VA, Sliding scale, Self-pay. With Massachusetts Medicaid, treatment is usually covered at little or no cost, though some levels of care need prior authorization. Most private plans must cover substance use treatment on terms comparable to other medical care under federal parity law. A sliding fee scale is available, so bring proof of income.
Frequently asked questions
What services does Chd offer?
Chd reports these levels of care to SAMHSA: Outpatient, Dual diagnosis. Call to confirm current services and openings.
Does Chd accept insurance?
It reports accepting Medicaid, Medicare, Private insurance, TRICARE / VA, Sliding scale, Self-pay. Ask whether your specific plan is in network before admission.
Where is Chd located?
246 Park Street, West Springfield, MA 01089.
Other treatment facilities in West Springfield
CleanSlate Centers
900 Memorial Avenue, West Springfield, MA 01089
Compass Recovery West
West Springfield, MA 01089
Northeast Family Services - West Springfield
59 Interstate Drive, Suite 3, West Springfield, MA 01089
Northstar Recovery Center
1319 Riverdale Street, West Springfield, MA 01089
SaVida Health
50 Union Street, West Springfield, MA 01089
See all 10 facilities in West Springfield · Outpatient · Intensive outpatient · MAT · Accepts Medicaid · Accepts Medicare · Private insurance
Last reviewed 2026-10-06. Facility details come from SAMHSA's FindTreatment.gov locator and facility-provided information. Confirm services, availability and payment directly with the facility.