Arbour Counseling Services
21 George Street, Lowell, MA 01852
Riverbend
Also known as Ambulatory Services
Address: 101 Jackson Street, 4th Floor, Lowell, MA 01852 · Map
Phone: (978) 459-8656
Website: riverbendmv.org
About Riverbend
Zack’s House is a transitional housing program designed for young men ages 18 to 35 who are rebuilding their lives after substance use recovery. Before joining, participants must have finished detox and maintained recovery for approximately 3 to 6 months. Through a structured and caring community, residents receive case management, recovery coaching, and clinical consultation when needed, along with weekly house meetings involving both staff and participants. With their recovery coaches, individuals develop personalized plans grounded in trauma-informed care, focused on next-step treatment goals and relapse prevention.
Zack’s House is named in honor of Zachary Gys, a Lowell resident who passed away from a drug overdose in 2013. Following his death, his family and friends partnered with Lowell House to create Zack’s House, offering transitional housing for young men experiencing similar substance use challenges. The program is intended to connect supervised recovery settings with independent living, helping participants build the skills and support needed for sustained sobriety.
Zack’s House operates under Lowell House Incorporated, a non-profit organization classified as 501(c)(3). Lowell House is supported by funding from the Commonwealth of Massachusetts, MassHealth, client fees, grants, and community fundraising.
Services reported to SAMHSA
- Levels of care
- Outpatient
- Treatment focus
- Substance use treatment · Mental health treatment
- Facility type
- Outpatient mental health facility
- Treatment approaches
- Activity therapy · Cognitive behavioral therapy · Couples/family therapy · Dialectical behavior therapy · Group therapy · Integrated Mental and Substance Use Disorder treatment · Individual psychotherapy · Telemedicine/telehealth therapy · Abnormal involuntary movement scale
- Education and counseling
- Smoking/vaping/tobacco cessation counseling
- Special programs
- Young adults · Seniors or older adults · Veterans · Criminal justice (other than DUI/DWI)/Forensic clients · Clients with co-occurring mental and substance use disorders · Clients with HIV or AIDS · Clients who have experienced intimate partner violence, domestic violence · Clients who have experienced trauma · Persons experiencing first-episode psychosis · Persons with post-traumatic stress disorder (PTSD) · Children/adolescents with serious emotional disturbance (SED) · Persons 18 and older with serious mental illness (SMI)
- Ages accepted
- Children/Adolescents · Young Adults · Adults · Seniors
- Payment accepted
- Medicare · Medicaid · Private health insurance · Cash or self-payment · State-financed health insurance plan other than Medicaid
- Payment assistance
- Payment assistance (check with facility for details) · Sliding fee scale (fee is based on income and other factors)
- Ownership
- Private non-profit organization
- Recovery support
- Housing services · Mentoring/peer support
- Other services
- Court-ordered outpatient treatment · Family psychoeducation · Legal advocacy · Supported employment · Supported housing · Vocational rehabilitation services · Case management service · Education services
- Language services
- Spanish
Facility-provided information
- Care offered
- Sober Living · Co-Occurring Mental Health
- Substances treated
- Alcohol · Co-Occurring Disorders · Drug Addiction
- Therapies
- 1-on-1 Counseling · Life Skills · Relapse Prevention Counseling
- Approaches
- Evidence-Based · Gender-Specific · Individual Treatment · Trauma Informed
- Who it serves
- Men · Men Only · Young Adults
- Aftercare
- Discharge Planning · Recovery Coach
- Languages
- English
Questions to ask Riverbend
- Is my specific plan in network, and do you need prior authorization before admission?
- How many hours a week is the outpatient or IOP schedule, and are evening groups available?
- If I need medication for opioid or alcohol use disorder, do you prescribe it or refer out?
- Do you treat mental health conditions such as depression or anxiety at the same time?
- Is there a waitlist, and how soon can you do an assessment?
- What happens after the program ends: aftercare, alumni groups or step-down care?
Also confirm the facility is licensed by Massachusetts. If you are withdrawing from alcohol or benzodiazepines, ask about medical detox; do not stop suddenly on your own.
Paying for treatment at Riverbend
Riverbend reports accepting Medicaid, Medicare, Private insurance, Sliding scale, Self-pay. With Massachusetts Medicaid, treatment is usually covered at little or no cost, though some levels of care need prior authorization. Most private plans must cover substance use treatment on terms comparable to other medical care under federal parity law. A sliding fee scale is available, so bring proof of income.
Distance to specialized care from Lowell
Measured from the population center of Middlesex County, using SAMHSA locator data mapped by FindRehabMap:
- Nearest medical detox: Belmont, about 4.7 miles
- Nearest methadone clinic (OTP): Waltham, about 4.5 miles (55 within 25 miles)
- Nearest buprenorphine (Suboxone) provider: Bedford, about 2.5 miles (110 within 25 miles)
See the Middlesex County treatment map, methadone clinics near Middlesex County and Suboxone doctors near Middlesex County.
Frequently asked questions
What services does Riverbend offer?
Riverbend reports these levels of care to SAMHSA: Outpatient, Dual diagnosis. Call to confirm current services and openings.
Does Riverbend accept insurance?
It reports accepting Medicaid, Medicare, Private insurance, Sliding scale, Self-pay. Ask whether your specific plan is in network before admission.
Where is Riverbend located?
101 Jackson Street, Lowell, MA 01852.
How far is the nearest medical detox from Lowell?
From the center of Middlesex County, the closest program offering medical detox is in Belmont, about 4.7 miles away (straight-line), based on SAMHSA locator data mapped by FindRehabMap.
Other treatment facilities in Lowell
Arbour Counseling Services
21 George Street, Lowell, MA 01852
Bridgewell Counseling Services
35 Market Street, Lowell, MA 01852
Bridgewell Counseling Services
35 Market Street, Lowell, MA 01852
Elm Tree Clinic
12 Wood Street, Lowell, MA 01851
Elm Tree Clinic
12 Wood Street, Lowell, MA 01851
See all 22 facilities in Lowell · Outpatient · Intensive outpatient · MAT · Accepts Medicaid · Accepts Medicare · Private insurance
Last reviewed 2026-10-06. Facility details come from SAMHSA's FindTreatment.gov locator and facility-provided information. Confirm services, availability and payment directly with the facility.