North End Waterfront Health
Also known as Behavioral Health/Substance Use Dept
OutpatientDual diagnosisMedicaidMedicarePrivate insuranceTRICARE / VASliding scaleSelf-pay
Services reported to SAMHSA
- Levels of care
- Outpatient
- Treatment focus
- Substance use treatment · Mental health treatment · Treatment for co-occurring disorders plus serious mental illness (SMI) in adults
- Medications used
- Haloperidol · Olanzapine/Fluoxetine combination · Risperidone · Nicotine replacement · Non-nicotine smoking/tobacco cessation · Antipsychotics used in treatment of SMI
- Treatment approaches
- Activity therapy · Cognitive behavioral therapy · Couples/family therapy · Dialectical behavior therapy · Group therapy · Integrated Mental and Substance Use Disorder treatment · Individual psychotherapy · Telemedicine/telehealth therapy · Abnormal involuntary movement scale
- Education and counseling
- Smoking/vaping/tobacco cessation counseling
- Special programs
- Clients with co-occurring mental and substance use disorders · Clients with HIV or AIDS · Persons experiencing first-episode psychosis · Persons 18 and older with serious mental illness (SMI)
- Ages accepted
- Children/Adolescents · Young Adults · Adults · Seniors
- Payment accepted
- Federal Grants · Medicare · Medicaid · Federal military insurance (e.g., TRICARE) · Private health insurance · Cash or self-payment · State-financed health insurance plan other than Medicaid
- Payment assistance
- Payment assistance (check with facility for details) · Sliding fee scale (fee is based on income and other factors)
- Licensing and accreditation
- Federally Qualified Health Center
- Ownership
- Private non-profit organization
- Recovery support
- Housing services · Mentoring/peer support
- Other services
- Assertive community treatment · Chronic disease/illness management · Diet and exercise counseling · Family psychoeducation · Intensive case management · Legal advocacy · Case management service · Integrated primary care services · Suicide prevention services · Education services
- Language services
- Sign language services for the deaf and hard of hearing · Spanish · Other languages (excluding Spanish)
- Other languages
- Italian
Facility-provided information
- Care offered
- Outpatient
- Substances treated
- Co-Occurring Disorders · Drug Addiction · Smoking Cessation
- Conditions treated
- Chronic Pain Management · Post Traumatic Stress Disorder · Trauma
- Therapies
- 1-on-1 Counseling · Cognitive Behavioral Therapy · Dialectical Behavior Therapy · Family Therapy · Group Therapy · Medication-Assisted Treatment · Nutrition Counseling · Online Therapy
- Who it serves
- Adolescents · Children · Men · Older Adults · Women · Young Adults
- Languages
- English · Italian · Spanish
Questions to ask North End Waterfront Health
- Is my specific plan in network, and do you need prior authorization before admission?
- How many hours a week is the outpatient or IOP schedule, and are evening groups available?
- If I need medication for opioid or alcohol use disorder, do you prescribe it or refer out?
- Do you treat mental health conditions such as depression or anxiety at the same time?
- Is there a waitlist, and how soon can you do an assessment?
- What happens after the program ends: aftercare, alumni groups or step-down care?
Also confirm the facility is licensed by Massachusetts. If you are withdrawing from alcohol or benzodiazepines, ask about medical detox; do not stop suddenly on your own.
Paying for treatment at North End Waterfront Health
North End Waterfront Health reports accepting Medicaid, Medicare, Private insurance, TRICARE / VA, Sliding scale, Self-pay. With Massachusetts Medicaid, treatment is usually covered at little or no cost, though some levels of care need prior authorization. Most private plans must cover substance use treatment on terms comparable to other medical care under federal parity law. A sliding fee scale is available, so bring proof of income.
Frequently asked questions
What services does North End Waterfront Health offer?
North End Waterfront Health reports these levels of care to SAMHSA: Outpatient, Dual diagnosis. Call to confirm current services and openings.
Does North End Waterfront Health accept insurance?
It reports accepting Medicaid, Medicare, Private insurance, TRICARE / VA, Sliding scale, Self-pay. Ask whether your specific plan is in network before admission.
Where is North End Waterfront Health located?
332 Hanover Street, Boston, MA 02113.
How far is the nearest medical detox from Boston?
From the center of Suffolk County, the closest program offering medical detox is in Roxbury, about less than a mile away (straight-line), based on SAMHSA locator data mapped by FindRehabMap.
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Last reviewed 2026-10-06. Facility details come from SAMHSA's FindTreatment.gov locator and facility-provided information. Confirm services, availability and payment directly with the facility.