North End Waterfront Health

Also known as Behavioral Health/Substance Use Dept

Address: 332 Hanover Street, Boston, MA 02113 · Map

Phone: (617) 643-1195

Intake: (617) 643-8080

Website: newhealthcenter.org

OutpatientDual diagnosisMedicaidMedicarePrivate insuranceTRICARE / VASliding scaleSelf-pay

Services reported to SAMHSA

Levels of care
Outpatient
Treatment focus
Substance use treatment · Mental health treatment · Treatment for co-occurring disorders plus serious mental illness (SMI) in adults
Medications used
Haloperidol · Olanzapine/Fluoxetine combination · Risperidone · Nicotine replacement · Non-nicotine smoking/tobacco cessation · Antipsychotics used in treatment of SMI
Treatment approaches
Activity therapy · Cognitive behavioral therapy · Couples/family therapy · Dialectical behavior therapy · Group therapy · Integrated Mental and Substance Use Disorder treatment · Individual psychotherapy · Telemedicine/telehealth therapy · Abnormal involuntary movement scale
Education and counseling
Smoking/vaping/tobacco cessation counseling
Special programs
Clients with co-occurring mental and substance use disorders · Clients with HIV or AIDS · Persons experiencing first-episode psychosis · Persons 18 and older with serious mental illness (SMI)
Ages accepted
Children/Adolescents · Young Adults · Adults · Seniors
Payment accepted
Federal Grants · Medicare · Medicaid · Federal military insurance (e.g., TRICARE) · Private health insurance · Cash or self-payment · State-financed health insurance plan other than Medicaid
Payment assistance
Payment assistance (check with facility for details) · Sliding fee scale (fee is based on income and other factors)
Licensing and accreditation
Federally Qualified Health Center
Ownership
Private non-profit organization
Recovery support
Housing services · Mentoring/peer support
Other services
Assertive community treatment · Chronic disease/illness management · Diet and exercise counseling · Family psychoeducation · Intensive case management · Legal advocacy · Case management service · Integrated primary care services · Suicide prevention services · Education services
Language services
Sign language services for the deaf and hard of hearing · Spanish · Other languages (excluding Spanish)
Other languages
Italian

Facility-provided information

Care offered
Outpatient
Substances treated
Co-Occurring Disorders · Drug Addiction · Smoking Cessation
Conditions treated
Chronic Pain Management · Post Traumatic Stress Disorder · Trauma
Therapies
1-on-1 Counseling · Cognitive Behavioral Therapy · Dialectical Behavior Therapy · Family Therapy · Group Therapy · Medication-Assisted Treatment · Nutrition Counseling · Online Therapy
Who it serves
Adolescents · Children · Men · Older Adults · Women · Young Adults
Languages
English · Italian · Spanish

Questions to ask North End Waterfront Health

Also confirm the facility is licensed by Massachusetts. If you are withdrawing from alcohol or benzodiazepines, ask about medical detox; do not stop suddenly on your own.

Paying for treatment at North End Waterfront Health

North End Waterfront Health reports accepting Medicaid, Medicare, Private insurance, TRICARE / VA, Sliding scale, Self-pay. With Massachusetts Medicaid, treatment is usually covered at little or no cost, though some levels of care need prior authorization. Most private plans must cover substance use treatment on terms comparable to other medical care under federal parity law. A sliding fee scale is available, so bring proof of income.

Distance to specialized care from Boston

Measured from the population center of Suffolk County, using SAMHSA locator data mapped by FindRehabMap:

See the Suffolk County treatment map, methadone clinics near Suffolk County and Suboxone doctors near Suffolk County.

Frequently asked questions

What services does North End Waterfront Health offer?

North End Waterfront Health reports these levels of care to SAMHSA: Outpatient, Dual diagnosis. Call to confirm current services and openings.

Does North End Waterfront Health accept insurance?

It reports accepting Medicaid, Medicare, Private insurance, TRICARE / VA, Sliding scale, Self-pay. Ask whether your specific plan is in network before admission.

Where is North End Waterfront Health located?

332 Hanover Street, Boston, MA 02113.

How far is the nearest medical detox from Boston?

From the center of Suffolk County, the closest program offering medical detox is in Roxbury, about less than a mile away (straight-line), based on SAMHSA locator data mapped by FindRehabMap.

Other treatment facilities in Boston

See all 36 facilities in Boston · Residential · Outpatient · Intensive outpatient · MAT · Methadone · Accepts Medicaid

Last reviewed 2026-10-06. Facility details come from SAMHSA's FindTreatment.gov locator and facility-provided information. Confirm services, availability and payment directly with the facility.

Talk to a treatment provider 24/7: (844) 213-1981