BrightView Health
1610 Madison Avenue, Covington, KY 41011
NorthKey Community Care
Also known as Madison Office
Address: 513 Madison Avenue, Covington, KY 41011 · Map
Phone: (859) 578-3200
Intake: (859) 331-3292
Website: northkey.org
Services reported to SAMHSA
- Levels of care
- Outpatient
- Treatment focus
- Substance use treatment · Mental health treatment · Treatment for co-occurring disorders plus serious mental illness (SMI) in adults · Treatment for co-occurring disorders plus serious emotional disturbance (SED) in children
- Medications used
- Chlorpromazine · Fluphenazine · Haloperidol · Loxapine · Perphenazine · Prochlorperazine · Thiothixene · Thioridazine · Trifluoperazine · Aripiprazole · Asenapine · Brexpiprazole · Cariprazine · Clozapine · IIoperidone · Lurasidone · Olanzapine · Olanzapine/Fluoxetine combination · Paliperidone · Quetiapine · Risperidone · Ziprasidone · Nicotine replacement · Non-nicotine smoking/tobacco cessation · Antipsychotics used in treatment of SMI
- Treatment approaches
- Cognitive behavioral therapy · Couples/family therapy · Dialectical behavior therapy · Eye Movement Desensitization and Reprocessing therapy · Group therapy · Integrated Mental and Substance Use Disorder treatment · Individual psychotherapy · Telemedicine/telehealth therapy
- Education and counseling
- Smoking/vaping/tobacco cessation counseling
- Special programs
- Clients who have experienced intimate partner violence, domestic violence · Persons experiencing first-episode psychosis · Persons 18 and older with serious mental illness (SMI)
- Ages accepted
- Children/Adolescents · Young Adults · Adults · Seniors
- Payment accepted
- County or local government funds · Community Mental Health Block Grants · Federal Grants · Medicare · Medicaid · Federal military insurance (e.g., TRICARE) · Other State funds · Private health insurance · State corrections or juvenile justice funds · State education agency funds · Cash or self-payment · State-financed health insurance plan other than Medicaid · State mental health agency (or equivalent) funds
- Payment assistance
- Sliding fee scale (fee is based on income and other factors)
- Ownership
- Private non-profit organization
- Recovery support
- Housing services · Mentoring/peer support
- Other services
- Assertive community treatment · Assisted Outpatient Treatment · Court-ordered outpatient treatment · Family psychoeducation · Intensive case management · Illness management and recovery · Psychosocial rehabilitation services · Supported employment · Supported housing · Vocational rehabilitation services · Case management service · Integrated primary care services · Suicide prevention services
Questions to ask NorthKey Community Care
- Is my specific plan in network, and do you need prior authorization before admission?
- How many hours a week is the outpatient or IOP schedule, and are evening groups available?
- If I need medication for opioid or alcohol use disorder, do you prescribe it or refer out?
- Do you treat mental health conditions such as depression or anxiety at the same time?
- Is there a waitlist, and how soon can you do an assessment?
- What happens after the program ends: aftercare, alumni groups or step-down care?
Also confirm the facility is licensed by Kentucky. If you are withdrawing from alcohol or benzodiazepines, ask about medical detox; do not stop suddenly on your own.
Paying for treatment at NorthKey Community Care
NorthKey Community Care reports accepting Medicaid, Medicare, Private insurance, TRICARE / VA, Sliding scale, Self-pay. With Kentucky Medicaid, treatment is usually covered at little or no cost, though some levels of care need prior authorization. Most private plans must cover substance use treatment on terms comparable to other medical care under federal parity law. A sliding fee scale is available, so bring proof of income.
Distance to specialized care from Covington
Measured from the population center of Kenton County, using SAMHSA locator data mapped by FindRehabMap:
- Nearest medical detox: Fort Mitchell, about less than a mile
- Nearest methadone clinic (OTP): Elsmere, about 3.2 miles (43 within 25 miles)
- Nearest buprenorphine (Suboxone) provider: Fort Mitchell, about less than a mile (47 within 25 miles)
See the Kenton County treatment map, methadone clinics near Kenton County and Suboxone doctors near Kenton County.
Frequently asked questions
What services does NorthKey Community Care offer?
NorthKey Community Care reports these levels of care to SAMHSA: Outpatient, Dual diagnosis. Call to confirm current services and openings.
Does NorthKey Community Care accept insurance?
It reports accepting Medicaid, Medicare, Private insurance, TRICARE / VA, Sliding scale, Self-pay. Ask whether your specific plan is in network before admission.
Where is NorthKey Community Care located?
513 Madison Avenue, Covington, KY 41011.
How far is the nearest medical detox from Covington?
From the center of Kenton County, the closest program offering medical detox is in Fort Mitchell, about less than a mile away (straight-line), based on SAMHSA locator data mapped by FindRehabMap.
Other treatment facilities in Covington
Healthpoint Family Care
1401 Madison Avenue, Covington, KY 41011
Metro Treatment of Kentucky LP
2001 Madison Avenue, Covington, KY 41014
NKY Med Clinic
1717 Madison Avenue, Covington, KY 41011
New Season Treatment Center - Covington
1450 Madison Avenue, Covington, KY 41011
NorthKey Community Care
502 Farrell Drive, Covington, KY 41011
See all 18 facilities in Covington · Outpatient · Intensive outpatient · MAT · Methadone · Accepts Medicaid · Accepts Medicare
Last reviewed 2026-10-06. Facility details come from SAMHSA's FindTreatment.gov locator and facility-provided information. Confirm services, availability and payment directly with the facility.