ACE Agency for Community Empowerment
5730 Bowden Road, Suite 206, Jacksonville, FL 32216
Northwest Behavioral Health Services
Services reported to SAMHSA
- Levels of care
- Outpatient
- Treatment focus
- Substance use treatment · Mental health treatment · Treatment for co-occurring disorders plus serious mental illness (SMI) in adults
- Facility type
- Outpatient mental health facility
- Medications used
- Haloperidol · Thiothixene · Trifluoperazine · Aripiprazole · Cariprazine · Clozapine · Olanzapine · Quetiapine · Risperidone · Antipsychotics used in treatment of SMI
- Treatment approaches
- Cognitive behavioral therapy · Group therapy · Integrated Mental and Substance Use Disorder treatment · Individual psychotherapy · Telemedicine/telehealth therapy
- Special programs
- Young adults · Seniors or older adults · Veterans · Clients with co-occurring mental and substance use disorders · Clients who have experienced trauma · Persons with post-traumatic stress disorder (PTSD) · Children/adolescents with serious emotional disturbance (SED) · Persons 18 and older with serious mental illness (SMI)
- Ages accepted
- Children/Adolescents · Young Adults · Adults · Seniors
- Payment accepted
- County or local government funds · Medicare · Medicaid · Other State funds · Cash or self-payment · State mental health agency (or equivalent) funds
- Payment assistance
- Sliding fee scale (fee is based on income and other factors)
- Licensing and accreditation
- Mental Health Clinic or Mental Health Center
- Ownership
- Private non-profit organization
- Other services
- Intensive case management · Psychosocial rehabilitation services · Supported housing · Case management service
Questions to ask Northwest Behavioral Health Services
- Is my specific plan in network, and do you need prior authorization before admission?
- How many hours a week is the outpatient or IOP schedule, and are evening groups available?
- If I need medication for opioid or alcohol use disorder, do you prescribe it or refer out?
- Do you treat mental health conditions such as depression or anxiety at the same time?
- Is there a waitlist, and how soon can you do an assessment?
- What happens after the program ends: aftercare, alumni groups or step-down care?
Also confirm the facility is licensed by Florida. If you are withdrawing from alcohol or benzodiazepines, ask about medical detox; do not stop suddenly on your own.
Paying for treatment at Northwest Behavioral Health Services
Northwest Behavioral Health Services reports accepting Medicaid, Medicare, Sliding scale, Self-pay. With Florida Medicaid, treatment is usually covered at little or no cost, though some levels of care need prior authorization. Most private plans must cover substance use treatment on terms comparable to other medical care under federal parity law. A sliding fee scale is available, so bring proof of income.
Distance to specialized care from Jacksonville
Measured from the population center of Duval County, using SAMHSA locator data mapped by FindRehabMap:
- Nearest medical detox: Jacksonville, about 3.1 miles
- Nearest methadone clinic (OTP): Jacksonville, about less than a mile (9 within 25 miles)
- Nearest buprenorphine (Suboxone) provider: Jacksonville, about less than a mile (18 within 25 miles)
See the Duval County treatment map, methadone clinics near Duval County and Suboxone doctors near Duval County.
Frequently asked questions
What services does Northwest Behavioral Health Services offer?
Northwest Behavioral Health Services reports these levels of care to SAMHSA: Outpatient, Dual diagnosis. Call to confirm current services and openings.
Does Northwest Behavioral Health Services accept insurance?
It reports accepting Medicaid, Medicare, Sliding scale, Self-pay. Ask whether your specific plan is in network before admission.
Where is Northwest Behavioral Health Services located?
2392 Edgewood Avenue North, Jacksonville, FL 32254.
How far is the nearest medical detox from Jacksonville?
From the center of Duval County, the closest program offering medical detox is in Jacksonville, about 3.1 miles away (straight-line), based on SAMHSA locator data mapped by FindRehabMap.
Other treatment facilities in Jacksonville
Adult and Teen Challenge Jacksonville Women's Home
6900 Wheat Rd., Jacksonville, FL 32244
Aging True Community Services
4250 Lakeside Drive Suite 116, Jacksonville, FL
Allpure Behavioral Health
10175 Fortune Parkway, Jacksonville, FL 32256
Care Clinic
1200 Riverplace Boulevard, Jacksonville, FL 32207
Caremax Clinic 711 LLC
2732 Trollie Lane, Jacksonville, FL 32211
See all 56 facilities in Jacksonville · Detox · Residential · Outpatient · Intensive outpatient · MAT · Methadone
Last reviewed 2026-10-06. Facility details come from SAMHSA's FindTreatment.gov locator and facility-provided information. Confirm services, availability and payment directly with the facility.