United Community and Family Services
OutpatientDual diagnosisMedicaidMedicarePrivate insuranceTRICARE / VASliding scaleSelf-pay
Services reported to SAMHSA
- Levels of care
- Outpatient
- Treatment focus
- Substance use treatment · Mental health treatment · Treatment for co-occurring disorders plus serious mental illness (SMI) in adults · Treatment for co-occurring disorders plus serious emotional disturbance (SED) in children
- Facility type
- Outpatient mental health facility
- Treatment approaches
- Cognitive behavioral therapy · Couples/family therapy · Group therapy · Integrated Mental and Substance Use Disorder treatment · Individual psychotherapy · Telemedicine/telehealth therapy
- Education and counseling
- Smoking/vaping/tobacco cessation counseling
- Special programs
- Young adults · Seniors or older adults · Veterans · Active duty military · Members of military families · Clients with co-occurring mental and substance use disorders · Clients with HIV or AIDS · Clients who have experienced trauma · Persons with traumatic brain injury (TBI) · Persons with Alzheimer's or dementia · Persons with post-traumatic stress disorder (PTSD) · Children/adolescents with serious emotional disturbance (SED) · Persons 18 and older with serious mental illness (SMI)
- Ages accepted
- Children/Adolescents · Young Adults · Adults · Seniors
- Payment accepted
- County or local government funds · Medicare · Medicaid · Federal military insurance (e.g., TRICARE) · Other State funds · Private health insurance · Cash or self-payment · State-financed health insurance plan other than Medicaid · State mental health agency (or equivalent) funds · State welfare or child and family services funds
- Payment assistance
- Payment assistance (check with facility for details) · Sliding fee scale (fee is based on income and other factors)
- Licensing and accreditation
- Federally Qualified Health Center
- Ownership
- Private non-profit organization
- Recovery support
- Mentoring/peer support
- Other services
- Court-ordered outpatient treatment · Diet and exercise counseling · Family psychoeducation · Case management service · Integrated primary care services · Suicide prevention services
- Language services
- Spanish
Facility-provided information
- Care offered
- Outpatient
- Substances treated
- Co-Occurring Disorders · Drug Addiction · Smoking Cessation
- Conditions treated
- Anger · Gambling · Post Traumatic Stress Disorder · Trauma
- Therapies
- 1-on-1 Counseling · Cognitive Behavioral Therapy · Dialectical Behavior Therapy · Family Therapy · Group Therapy · Life Skills · Nutrition Counseling · Online Therapy · Trauma-Specific Therapy
- Who it serves
- Adolescents · Children · LGBTQ+ · Men · Older Adults · Veterans · Women · Young Adults
- Aftercare
- Employment Counseling · Outpatient Treatment · Recovery Coach · Support Meetings
- Languages
- English · Spanish
Questions to ask United Community and Family Services
- Is my specific plan in network, and do you need prior authorization before admission?
- How many hours a week is the outpatient or IOP schedule, and are evening groups available?
- If I need medication for opioid or alcohol use disorder, do you prescribe it or refer out?
- Do you treat mental health conditions such as depression or anxiety at the same time?
- Is there a waitlist, and how soon can you do an assessment?
- What happens after the program ends: aftercare, alumni groups or step-down care?
Also confirm the facility is licensed by Connecticut. If you are withdrawing from alcohol or benzodiazepines, ask about medical detox; do not stop suddenly on your own.
Paying for treatment at United Community and Family Services
United Community and Family Services reports accepting Medicaid, Medicare, Private insurance, TRICARE / VA, Sliding scale, Self-pay. With Connecticut Medicaid, treatment is usually covered at little or no cost, though some levels of care need prior authorization. Most private plans must cover substance use treatment on terms comparable to other medical care under federal parity law. A sliding fee scale is available, so bring proof of income.
Frequently asked questions
What services does United Community and Family Services offer?
United Community and Family Services reports these levels of care to SAMHSA: Outpatient, Dual diagnosis. Call to confirm current services and openings.
Does United Community and Family Services accept insurance?
It reports accepting Medicaid, Medicare, Private insurance, TRICARE / VA, Sliding scale, Self-pay. Ask whether your specific plan is in network before admission.
Where is United Community and Family Services located?
351 North Frontage Road, New London, CT 06320.
How far is the nearest medical detox from New London?
From the center of Southeastern Connecticut Planning Region, the closest program offering medical detox is in Lebanon, about 8.1 miles away (straight-line), based on SAMHSA locator data mapped by FindRehabMap.
Other treatment facilities in New London
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See all 15 facilities in New London · Outpatient · MAT · Methadone · Accepts Medicaid · Accepts Medicare · Private insurance
Last reviewed 2026-10-06. Facility details come from SAMHSA's FindTreatment.gov locator and facility-provided information. Confirm services, availability and payment directly with the facility.