Family Service Agency
Also known as Metro Site
OutpatientDual diagnosisMedicaidMedicareTRICARE / VASliding scaleSelf-pay
Services reported to SAMHSA
- Levels of care
- Outpatient methadone/buprenorphine or naltrexone treatment · Regular outpatient treatment
- Treatment focus
- Substance use treatment · Treatment for co-occurring disorders plus serious mental illness (SMI) in adults · Treatment for co-occurring disorders plus serious emotional disturbance (SED) in children
- Opioid treatment
- Accepts clients using MAT but prescribed elsewhere
- Medications used
- Medication for mental disorders
- Treatment approaches
- Anger management · Brief intervention · Cognitive behavioral therapy · Motivational interviewing · Matrix Model · Relapse prevention · Substance use disorder counseling · Telemedicine/telehealth therapy · Trauma-related counseling
- Education and counseling
- Health education services other than HIV/AIDS or hepatitis · Substance use disorder education · Individual counseling · Group counseling · Family counseling · Marital/couples counseling
- Special programs
- Adolescents · Young adults · Adult women · Pregnant/postpartum women · Adult men · Seniors or older adults · Veterans · Active duty military · Members of military families · Criminal justice (other than DUI/DWI)/Forensic clients · Clients with co-occurring mental and substance use disorders · Clients with co-occurring pain and substance use disorders · Clients with HIV or AIDS · Clients who have experienced sexual abuse · Clients who have experienced intimate partner violence, domestic violence · Clients who have experienced trauma
- Ages accepted
- Children/Adolescents · Young Adults · Adults · Seniors
- Genders accepted
- Female · Male
- Payment accepted
- Medicare · Medicaid · Federal military insurance (e.g., TRICARE) · Cash or self-payment · State-financed health insurance plan other than Medicaid
- Payment assistance
- Payment assistance (check with facility for details) · Sliding fee scale (fee is based on income and other factors)
- Licensing and accreditation
- State substance use treatment agency · State mental health department · State department of health
- Ownership
- Private non-profit organization
- Recovery support
- Assistance with obtaining social services · Mentoring/peer support
- Transitional services
- Aftercare/continuing care · Discharge Planning · Naloxone and overdose education
- Other services
- Case management service · Domestic violence services, including family or partner · Mental health services · Social skills development · Transportation assistance · Suicide prevention services
- Language services
- Spanish · Other languages (excluding Spanish)
- Other languages
- Arabic · Farsi
Questions to ask Family Service Agency
- Is my specific plan in network, and do you need prior authorization before admission?
- How many hours a week is the outpatient or IOP schedule, and are evening groups available?
- If I need medication for opioid or alcohol use disorder, do you prescribe it or refer out?
- Do you treat mental health conditions such as depression or anxiety at the same time?
- Is there a waitlist, and how soon can you do an assessment?
- What happens after the program ends: aftercare, alumni groups or step-down care?
Also confirm the facility is licensed by Arizona. If you are withdrawing from alcohol or benzodiazepines, ask about medical detox; do not stop suddenly on your own.
Paying for treatment at Family Service Agency
Family Service Agency reports accepting Medicaid, Medicare, TRICARE / VA, Sliding scale, Self-pay. With Arizona Medicaid, treatment is usually covered at little or no cost, though some levels of care need prior authorization. Most private plans must cover substance use treatment on terms comparable to other medical care under federal parity law. A sliding fee scale is available, so bring proof of income.
Frequently asked questions
What services does Family Service Agency offer?
Family Service Agency reports these levels of care to SAMHSA: Outpatient, Dual diagnosis. Call to confirm current services and openings.
Does Family Service Agency accept insurance?
It reports accepting Medicaid, Medicare, TRICARE / VA, Sliding scale, Self-pay. Ask whether your specific plan is in network before admission.
Where is Family Service Agency located?
10220 North 31st Avenue, Phoenix, AZ 85051.
How far is the nearest medical detox from Phoenix?
From the center of Maricopa County, the closest program offering medical detox is in Phoenix, about less than a mile away (straight-line), based on SAMHSA locator data mapped by FindRehabMap.
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See all 271 facilities in Phoenix · Detox · Residential · Outpatient · Intensive outpatient · MAT · Methadone
Last reviewed 2026-10-06. Facility details come from SAMHSA's FindTreatment.gov locator and facility-provided information. Confirm services, availability and payment directly with the facility.