2nd Chance Treatment Center
16620 N 40th St Suite E-1, Phoenix, AZ 85032
Crossroads
Also known as Admin and OP/360 Community Care Clinic
Address: 2002 East Osborn Road, Phoenix, AZ 85016 · Map
Phone: (602) 263-5242
Website: thecrossroadsinc.org
About Crossroads
Crossroads is a state-licensed treatment organization with multiple sites around the Phoenix, Arizona region. It provides detox, residential, and outpatient services for substance use disorders, serving men, women, and veterans, with program details that can differ by location.
The Extension Campus for Women offers a 45-day residential program for up to 84 adult women at a time. Residents stay in fully furnished shared living units. The campus includes a commercial kitchen with meals provided, a community dining hall, and complimentary laundry services. For clients with mother/child visits, there is a dedicated children’s room. The facility also has classroom space and access to a shared television area. Support is available through trained staff around the clock.
Women in the program participate in a structured, high-intensity program known as Right Track. Participants receive individual assessments and a range of treatment and support, including program and aftercare planning and help setting personal goals. The schedule includes one-on-one and group substance abuse therapy, weekly drug and alcohol testing, 12-Step meetings, SMART Recovery groups, peer mentoring, and opportunities for family involvement. The program includes six days per week of psychoeducational group sessions focused on topics such as relapse prevention, coping skills, practical life skills, anger management, and conflict resolution. Treatment planning also incorporates aftercare services and ongoing coordination through the Crossroads Aftercare Program. Crossroads accepts many insurance plans and aims to deliver effective, accessible care for adults seeking substance abuse treatment.
In addition, Crossroads Extension Campus offers an outpatient option through its clinic, where both men and women can access medication-assisted treatment (MAT) services, mental health care, and holistic programming such as yoga and art.
Services reported to SAMHSA
- Levels of care
- Intensive outpatient treatment · Outpatient methadone/buprenorphine or naltrexone treatment · Regular outpatient treatment
- Treatment focus
- Substance use treatment
- Opioid treatment
- Buprenorphine maintenance · Prescribes buprenorphine · Prescribes naltrexone · Relapse prevention with naltrexone · Use methadone/buprenorphine for pain management or emergency dosing · Accepts clients using MAT but prescribed elsewhere · Lofexidine or Clonidine detoxification
- Medications used
- Buprenorphine sub-dermal implant · Buprenorphine with naloxone · Buprenorphine without naloxone · Buprenorphine (extended-release, injectable) · Naltrexone (oral) · Naltrexone (extended-release, injectable) · Medications for HIV treatment · Medications for Hepatitis C treatment · Lofexidine · Clonidine · Medications for pre-exposure to prophylaxis · Medication for mental disorders · Nicotine replacement · Non-nicotine smoking/tobacco cessation
- Treatment approaches
- Anger management · Cognitive behavioral therapy · Motivational interviewing · Relapse prevention · Substance use disorder counseling · Telemedicine/telehealth therapy · 12-step facilitation
- Education and counseling
- HIV or AIDS education, counseling, or support · Hepatitis education, counseling, or support · Health education services other than HIV/AIDS or hepatitis · Substance use disorder education · Smoking/vaping/tobacco cessation counseling · Individual counseling · Group counseling · Vocational training or educational support (for example, high school coursework, GED preparation, etc.)
- Special programs
- Young adults · Adult women · Pregnant/postpartum women · Adult men · Seniors or older adults · Veterans · Active duty military · Members of military families · Criminal justice (other than DUI/DWI)/Forensic clients · Clients with co-occurring mental and substance use disorders · Clients with co-occurring pain and substance use disorders · Clients with HIV or AIDS · Clients who have experienced sexual abuse · Clients who have experienced intimate partner violence, domestic violence · Clients who have experienced trauma
- Ages accepted
- Young Adults · Adults · Seniors
- Genders accepted
- Female · Male
- Payment accepted
- Federal, or any government funding for substance use treatment programs · IHS/Tribal/Urban (ITU) funds · Medicaid · Federal military insurance (e.g., TRICARE) · Private health insurance · Cash or self-payment · State-financed health insurance plan other than Medicaid · SAMHSA funding/block grants
- Payment assistance
- Payment assistance (check with facility for details) · Sliding fee scale (fee is based on income and other factors)
- Licensing and accreditation
- State substance use treatment agency · State department of health
- Ownership
- Private non-profit organization
- Recovery support
- Self-help groups · Housing services · Assistance with obtaining social services · Recovery coach · Mentoring/peer support · Employment counseling or training
- Transitional services
- Aftercare/continuing care · Discharge Planning · Naloxone and overdose education · Outcome follow-up after discharge
- Other services
- Case management service · Domestic violence services, including family or partner · Early intervention for HIV · Mental health services · Social skills development · Transportation assistance · Integrated primary care services · Suicide prevention services
- Language services
- Spanish
Facility-provided information
- Care offered
- Residential Rehab · Outpatient
- Substances treated
- Alcohol · Drug Addiction
- Therapies
- 1-on-1 Counseling · Cognitive Behavioral Therapy · Group Therapy · Life Skills · Medication-Assisted Treatment · Psychoeducation · Relapse Prevention Counseling · Twelve Step Facilitation · Yoga
- Approaches
- Evidence-Based · Gender-Specific · Individual Treatment · Twelve Step
- Who it serves
- Women · Women only
- Aftercare
- Aftercare Home Support · Support Meetings
- Amenities
- Chef-prepared Meals · Outdoor Lounge · TV
- Languages
- English
Questions to ask Crossroads
- Is my specific plan in network, and do you need prior authorization before admission?
- How many hours a week is the outpatient or IOP schedule, and are evening groups available?
- Which medications do you prescribe (buprenorphine, methadone, naltrexone), and can I continue a medication I already take?
- Do you treat mental health conditions such as depression or anxiety at the same time?
- Is there a waitlist, and how soon can you do an assessment?
- What happens after the program ends: aftercare, alumni groups or step-down care?
Also confirm the facility is licensed by Arizona. If you are withdrawing from alcohol or benzodiazepines, ask about medical detox; do not stop suddenly on your own.
Paying for treatment at Crossroads
Crossroads reports accepting Medicaid, Private insurance, TRICARE / VA, Sliding scale, Self-pay. With Arizona Medicaid, treatment is usually covered at little or no cost, though some levels of care need prior authorization. Most private plans must cover substance use treatment on terms comparable to other medical care under federal parity law. A sliding fee scale is available, so bring proof of income.
Distance to specialized care from Phoenix
Measured from the population center of Maricopa County, using SAMHSA locator data mapped by FindRehabMap:
- Nearest medical detox: Phoenix, about less than a mile
- Nearest methadone clinic (OTP): Phoenix, about 1.7 miles (52 within 25 miles)
- Nearest buprenorphine (Suboxone) provider: Phoenix, about less than a mile (137 within 25 miles)
See the Maricopa County treatment map, methadone clinics near Maricopa County and Suboxone doctors near Maricopa County.
Frequently asked questions
What services does Crossroads offer?
Crossroads reports these levels of care to SAMHSA: Outpatient, Intensive outpatient, MAT, Dual diagnosis. Call to confirm current services and openings.
Does Crossroads accept insurance?
It reports accepting Medicaid, Private insurance, TRICARE / VA, Sliding scale, Self-pay. Ask whether your specific plan is in network before admission.
Where is Crossroads located?
2002 East Osborn Road, Phoenix, AZ 85016.
How far is the nearest medical detox from Phoenix?
From the center of Maricopa County, the closest program offering medical detox is in Phoenix, about less than a mile away (straight-line), based on SAMHSA locator data mapped by FindRehabMap.
Other treatment facilities in Phoenix
Advanced Sober Living of Arizona
3440 E Shangri La Rd, Phoenix, AZ 85028
AriseVida Care LLC
4040 East McDowell Road, Phoenix, AZ 85008
Arizona Behavioral Csl and Educ Inc
3549 West Northern Avenue, Phoenix, AZ 85051
Arizona Womens Recovery Center
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Arizona Youth and Family Services Inc
3707 North 7th Street, Phoenix, AZ 85014
See all 271 facilities in Phoenix · Detox · Residential · Outpatient · Intensive outpatient · MAT · Methadone
Last reviewed 2026-10-06. Facility details come from SAMHSA's FindTreatment.gov locator and facility-provided information. Confirm services, availability and payment directly with the facility.